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Form of workAbout the position
Our Gaming team play a critical role to the ongoing success of our Club operations. Wests are seeking a Gaming Attendant to join their New Lambton club operations team on a permanent Full-Time basis. As well as performing the inherent responsibilities of a Gaming Attendant, this position will also involve acting as a relief Assistant Duty Manager when needed (Training provided). Wests Gaming and Beverage operations provide quality service to our members and guests. Key responsibilities include:
- Provide friendly customer service
- Gaming machine service
- Drink orders and delivery to machines
- Reset and payout jackpot wins
- Operation of Tab and Keno terminals
- Cleaning of work station and equipment
- Operation of tills and cash handling
- Collect glasses from the floor and return to bar areas for cleaning
- Assist the Duty Management team to coordinating shifts.
- Provide training and mentoring to develop team members.
- Promote a positive and supportive team culture.
- Ensure compliance with the Registered Clubs Act, Liquor Act, ILGR Regulations and Gaming Machine Act.
This position will require availability on Friday nights and weekends, with reasonable availability Monday to Thursday. As this position is key during peak periods for our venues, shifts are rostered from the evening through to early hours of the morning.
This position is ideal for an experienced candidate seeking a pathway into a management position within our clubs. We provide career development and traineeship opportunities to shape our employees into the leaders and customer service superstars they aim to be.
Certifications required: RSA, RCG.
Please be advised, this role requires a Criminal Check to be undertaken prior to starting the role.
About you
Bringing your passion for delivering high quality service, you enjoy offering a unique experience to enhance the overall entertainment experience for our members and guests. We're excited to her from you if you have: - Previous experience in a similar Bar or Gaming role.
- An eye for detail, accuracy and compliance with NSW liquor and gaming legislation.
- Working nights and weekends fits with your work/life balance.
- Enjoy working in large teams.
- Excel in fast paced work environments.
About us
The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and hospitality venues comprising of registered clubs, hotels, conference and fitness facilities as well as the Newcastle Knights. We are one of the many local success stories of our region.
We value our staff, which is why we recognise and reward your hard work with our AMAZING staff benefits. Being an employee of The Wests Group will give you access to the following perks and benefits: - Paid Parental Leave 18 weeks & 12 months of maintained superannuation
- 5 days Wellbeing Leave - proactively manage your wellbeing
- Flexible work options
- Above-award wages, paid overtime and penalty rates for weekends and Public Holidays
- 17.5% annual leave loading
- Paid traineeships and leadership development courses
- 40% discount off meals for club employees
- 25 per month for an all-access Balance Collective membership (access to all three clubs, Mayfield aquatics, group fitness, yoga, pilates and unlimited creche). As an added - bonus, this offer extends out to your partner as well!
- Discount accommodation rates at The Executive Inn, The Gateway Inn and The Anchorage Hotel & Spa
- Discounted nib Health Insurance
- 24/7 Employee Assistance Programs
- Free annual flu vaccinations
We welcome candidates from diverse backgrounds to create a work environment where employee differences such as gender, age, culture, disability, sexual orientation and education are valued to reflect the diversity of the communities in which we operate. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
