General Manager

Primary Details

The opportunity

• Leadership position managing QBE’s end-to-end Lenders Mortgage Insurance business.

• Make a real impact in a senior role translating strategy into action

• It’s Our Moment and Yours Too – Let's make it Happen.

Your new role

As QBE's new General Manager – LMI you will be responsible driving sustainable and profitable growth for QBE’s market-leading national Lenders Mortgage Insurance business. This is a senior, strategic leadership role leading a national team and reporting to our Managing Director of Consumer. As GM LMI you'll work closely with senior stakeholders to evolve our LMI proposition and ensure a seamless customer experience.

Critical to this role is translating strategy into tangible action plans, appropriately allocating resources in alignment with our customer and partner needs, while driving towards QBE’s financial objectives.

As General Manager – LMI you will be responsible for policy, process, and procedures within the LMI business, championing the application and integration of QBE’s Risk Management framework. Additionally, you will cultivate enduring partnerships, expanding QBE’s LMI market presence while ensuring alignment with evolving consumer demands and competitor landscape.

Key accountabilities include:

• Lead the delivery of the plan and ensure resources are aligned to the strategy, our customers/partners and financial targets.

• Generate profitable performance – challenge our processes, drive engagement through platform development management and integration, creating efficiency across the business.

• Oversee the continuous improvement of services delivered to the business to ensure the function continues to develop and best support business objectives.

• Collaborate with stakeholders across the business to communicate updates to and changes in strategy.

• Continue to develop market relevant offerings to further grow and expand LMI’s footprint.

• Collaborate across the business to ensure HCD, data and analytics is input into business decisions and projects.

• Partner with QBE’s insights teams to incorporate meaningful data driven MD business decisions.

• Lead, coach and inspire QBE’s national Lenders Mortgage Insurance team.

About you

This is an opportunity for an experienced LMI/credit/mortgage industry leader with a strong financial background and exposure working at the C-suite Board level. The successful candidate will be a strong negotiator, networker, and have the right mindset to continually evolve the LMI business model in light of a changing environment.

Ideal skills and competencies:

• Capital Management and banking expertise preferred.

• Significant knowledge of products and concepts relating to the Financial Services Industry.

• Strong understanding of regulatory and compliance requirements within the Financial Services Industry.

• Superior business acumen and a strong commercial lens.

• Knowledge of home loan products (ideally LMI) will be highly regarded.

About QBE

We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.

We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities.

With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment – what if it was yours too?

Your career at QBE — let’s make it happen!

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance.

• Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice.

• 18 weeks’ gender-equal flexible leave for all new parents, including paid super.

• The ability to maximise retirement savings through voluntary super contributions and company matching.

• Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums.

• Additional leave and support through QBE’s Family Domestic Violence First Responder Network.

• Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners.

Rewards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• 2021 LinkedIn Top Employer & HRD Employer of Choice.

• 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards.

• Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion.

• Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates.

• Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads).

• Family First accredited employer since 2021.

APPLY NOW and let’s make it happen!

Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.