General Manager Customers And Growth

About the Role:​

As part of the Executive Team, this role will provide strategic guidance and leadership across the organisation and will have a responsibility for promoting and embodying Intereach’s purpose, vision and values. 

The General Manager Customers and Growth will build and lead the growth, customer service and communications functions, to diversify income streams, elevate our brand and optimise outcomes for our Customers and communities. The role will be responsible for building and maintaining strong internal and external partnerships, creating and implementing communication and marketing strategies and evaluating our work to ensure high quality services and an excellent customer experience.

This is a new role and is an exciting opportunity for a results-driven ‘people person’ to join our committed and innovative Executive team to play a key role in making an impact on our communities.

The successful candidate will hold a Degree (or equivalent) in Management or related discipline (Community Services, Customer Service Management, Business etc) with extensive experience in a Senior Leadership role.

If you are an influential leader with proven experience in designing products or services that enhance the customer experience and reflect our values, and you are seeking a position where your ideas and contribution will be valued and respected, then we would love to hear from you. 

​This is a full time position and can be based in any Intereach Office.

This position has been classified under the Social, Community, Home Care and Disability Services Award with a salary ranging between $140,000.00 - $160,000.00 (depending on experience) + private use of company vehicle or vehicle allowance + Superannuation + Salary Packaging.

Applications close 06 May 2024 at 10am.
 

What’s in it for you?

Employee benefits include:
·         A great organisational culture
·         The option to accrue and utilise flex time
·         Learning and development opportunities, including study leave 
·         A fantastic Employee Assistance Program which is available to all staff and their immediate family
·         Flexible working arrangements including a blended working model
·         Paid parental leave
-         Volunteer leave
-         Workplace Giving Program
·         Career progression opportunities
·         We offer all our employees the option to salary package. For more information on this, please visit http://www.salarypackagingplus.com.au

Ready to apply?

We encourage you to apply promptly. Applications will be assessed as they are received, with suitable candidates contacted and progressed without delay.

Simply download the Role Profile and when you’re ready, click ‘Apply Now’.
 

To be considered for this role you must complete the online form, respond to the screening questions, and upload a resume.

Please note that failing to provide the required information may result in your application not being submitted for shortlisting.

If you are shortlisted for an interview, you will be notified by phone. If you are not shortlisted, you will be notified via email.

Resumes and applications will be retained on file for a period of 12 months and may be referred to during this time.

For more information:

If after having read the Role Profile on this website and you have further queries please contact;

Human Resources on 1300 488 226 or *******@intereach.com.au for general enquiries.

For further information related specifically to the role please contact Yvette Buhagiar on 0448 897 ***.

We value diversity and welcome applicants from all walks of life, ages, backgrounds and cultures.

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