AddressOur client is a progressive diamond tool supplier for concrete cutting, coring, and surface preparation; supplying and servicing the professional contractor, hire companies, local authorities, and resellers.
Their commitment is to continually improve product range and source innovative products from global manufacturers. Their market profile and industry knowledge has allowed them to build exclusive product partnerships that has underpinned continued growth.
Their comprehensive range together with their indepth understanding of the market, agility and customer ethos has well positioned them for year-on-year incremental growth.
A great opportunity exists for an experienced multi-site or regionally based sales & operations manager to take on the role of General Manager bringing to the business a visibly felt ‘on-the-ground’ leadership across the branches underpinned with strong customer ethos, process efficiencies (DIFOT), business development and financial acumen.
A strong ambassador for the business focussed on delivering sustained growth and customer satisfaction, nationally.
Based in Moorabbin (Victoria) you will be reporting to the Managing Director.
THE ROLE
- The development of business strategy, leading budget process, performance forecasting, performance dashboard and creating a culture built on respect, the customer and accountability.
- Full P&L responsibility and performance reporting.
- Sales and operational efficiencies to achieve business objectives.
- Monitor and manage labour resources and costs across the business nationally and identify and implement areas for improvement.
- Delivering a consistent, and engaging experience to our customers and partners.
- Overall accountability of sales, logistics and warehousing activities across the branches to ensure products are delivered in full and on time.
- Ensure accuracy of inventory levels and efficient stock management.
- Lead, develop and drive team performance through effective people management strategies and fostering high levels of engagement.
- Ensure regular performance conversations, providing constructive feedback, support, guidance, and coaching.
- Management of safety, quality and the overall market profile.
- Ensure compliance with all procedures and build strong WHS culture.
THE MUST HAVES
- Tertiary qualified with a Bachelor Degree in business, logistics or other.
- Must have strong understanding of the building and construction industry.
- Must demonstrate capability to work within a privately owned business (behavioural values and business ethics)
- Preparedness to lead from within ‘the trenches’- visibly felt leadership.
- Strong in building customer relations and delivering expectations.
- Excellent customer focus with the ability to resolve issues effectively.
- Strong operational background with good understanding of sales, logistics and warehousing processes; and full P&L.
EXPECTED BEHAVIOURAL VALUES
- Understand the criticality of strong partnerships within a privately owned business.
- Informed decision maker and innovative.
- Understands risk profile and does not wait for it to be 100% right.
- Respectful and builds trust.
- Customer ethos, accountable and outcome driven.
- People – mentoring and coaching.
Our client wants the best and you can be assured of the strictest confidentiality.
If you have the leadership and the wanted experience profile, then apply online OR call Oscar Calleja on 0409 098 ***
