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Form of workDo you want to develop innovative solutions that shape the future of customer experience?
We are looking for a talented Genesys Engineer/Developer to join our team for a 12-Month Contract and help us build and maintain industry-leading contact center solutions.
The successful candidate can be based in either Brisbane or Canberra and must be an Australian citizen.
As a Genesys Developer, you will:
- Design, develop, and test custom applications using Genesys APIs and SDKs.
- Participate in the entire software development lifecycle (SDLC), from requirements gathering to deployment and support.
- Write clean, well-documented, and maintainable code.
- Collaborate with cross-functional teams including business analysts, designers, and QA testers.
- Troubleshoot and resolve technical issues related to Genesys integrations.
- Stay up-to-date on the latest Genesys features and functionalities.
- Minimum of 5 years of experience in software development.
- Proven experience with web development technologies (HTML, CSS, JavaScript).
- Strong understanding of RESTful APIs and API integration best practices.
- Experience with cloud-based development (AWS, Azure, GCP) is a plus.
- Experience with Genesys Cloud APIs or Genesys Framework (depending on the specific role) is a strong plus.
- Excellent problem-solving and analytical skills.
- Strong communication and collaboration skills.
- Must be an Australian citizen
