Guest Experience Host

GO WHERE YOU GROWDiscover a career fueled by possibility at Travel + Leisure Co. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Surfers Paradise team as a Guest Experience Host today! How You’ll ShineAs a Guest Experience Host, you will be responsible for the day to day operation of the front desk. This includes greeting and registering of owners and guests, providing information to local area attractions, completion of all department related paperwork and using all communication equipment including telephones, facsimiles and computers. This fast paced environment would suit customer obsessed individuals who are passionate about providing exceptional experiences and booking guests in to learn more about the benefits of holidaying with Club Wyndham! How You’ll Be RewardedBuild your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:Discounted hotel stays across the worldSubsidised Private Health Insurance (upon successful completion probation period)Professional development fundingBase hourly rate coupled with performance based incentivesMonthly, Quarterly and Yearly Recognition Programs What You’ll BringTo be successful in this role, you will be:Genuine passion for customer service and the local areaExcellent communicator with strong interpersonal skillsEnthusiastic, self-motivated and positive individualImmaculate presentation and professional grooming standardsHigh levels of computer literacyPrevious experience with a PMS system (Opera) advantageousHave the ability to recognize and solve problems in the workplaceAbility to work a flexible schedule, including nights, weekends, public and school holidays.