Guest Experience Host

About the company:

This is a fantastic opportunity to join a leading travel and leisure company! We are currently looking for a full time Guest Experience Hostto join our Shoal Bayteam today! 

What do you get in return?

• Discounted hotel stays across the world
• Hourly rate + weekend & public holiday loading
• Subsidised Private Health Insurance (upon successful completion of probation period)
• Professional development funding
• Base hourly rate coupled with performance based incentives
• Monthly, Quarterly and Yearly Recognition Programs

About the Role:

The Guest Experience Host will thrive in a fast paced environment. This role would suit customer obsessed individuals who are passionate about providing exceptional experiences and booking guests in to learn more about the benefits of holidaying with Club Wyndham!

Role responsibilities include but are not limited to the following:

• Generate sales appointments for our sales centers located at our amazing resorts. 
• Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered
• Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check in process
• Clearly articulate the benefit of traveling within Wyndham Destinations community
• Meet targets and KPI's as set by the business
• This role requires you to be available for weekend and public holiday shifts.

What You’ll Bring

To be successful in this role, you will be:

• No experience required
• Genuine passion for customer service and the local area
• Excellent communicator with strong interpersonal skills
• Enthusiastic, self-motivated and positive individual
• Immaculate presentation and professional grooming standards
• High levels of computer literacy
• Previous experience with a PMS system (Opera) advantageous
• Have the ability to recognize and solve problems in the workplace
• Ability to work a flexible schedule, including nights, weekends, public and school holidays.

How to apply?

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

If you are interested in this opportunity, please click “Apply Now”! We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ********@travelandleisure.com, including the title and location of the position for which you are applying.We are an equal opportunity employer!