Guest Relations

Mitchelton Hotel is a destination for Hospitality excellence in the heart of Regional Victoria. Our commitment lies in delivering exemplary service and crafting unforgettable food and wine experiences for our valued guests while fostering an inspirational workplace and lifestyle for our dedicated staff.

Nestled gracefully amidst lush vineyards along the serene banks of the Goulburn River, just a stone's throw away from Nagambie, our opulent estate encompasses the iconic recently refurbished Ashton Tower Bar, a Boutique Hotel and Day Spa, The Muse Restaurant, Provodore, renowned award-winning wines, a welcoming Cellar Door, a distinguished award winning Winery, and an expansive commercial gallery showcasing Aboriginal Art.

We are currently offering an exciting opportunity for casual Guest Relations personnel to join our team of professionals, dedicated to delivering exceptional, customer-centric, and high-performance Guest Relations. Your primary responsibilities will include:

• Representing the welcoming face and voice of our luxurious hotel
• Ensuring unwavering consistency and excellence in Guest Relations
• Demonstrating exceptional customer service skills
• Exhibiting the ability to work independently
• Utilizing problem-solving abilities
• Displaying excellent communication skills, both written and verbal
• Nurturing a workplace culture committed to continuous quality improvement
• Advocating for safe attitudes and work practices

To thrive in this role, you should possess prior experience in a similar position and hold unrestricted legal working rights in Australia. Furthermore, a deep understanding and dedication to delivering the highest level of guest service are paramount to your success.

Please apply directly through seek.