Guest Service Agent/Reservations

**Short listed applicants only will be contacted for an interview**

We are a busy 4 star Hotel located right on the beach in Coogee in Sydney's Eastern Suburbs.
We are currently seeking a mature and friendly Guest Service Agent to fill a Full Time position. Enjoy your breaks admiring the beautiful views in Coogee and work in a rewarding, close-knit team.

Essential Criteria - 

* Ability to work under pressure and unsupervised
* Genuine dedication to customer service

* Flexibility to perform rotating weekday and weekend shifts between 7am – 11pm 

Our Expectations -

* Fluent English
* Passion for customer service, with a "guests come first" attitude
* Strong written and verbal communication skills
* Positive, happy nature and strong work ethic
* Show initiative and have an eye for detail
* Well groomed

The role involves –

* 5 days per week/8 hours per day
* Rotating morning, afternoon and weekend shifts
* Guest check-in/check-out
* Accurate loading of guest reservations
* General area information and tour bookings
* Confident and accurate payment handling

About us –

* We are a small and friendly team
* Our Hotel prides itself on courteous, helpful service – setting us apart from our competitors
* Free staff car parking is available and our location is close to public transport

For more information about the position, please email Rebecca or Tracy at ****@coogeesands.com.au.