Guest Service Officer - Front Office

Park Hyatt Sydney is recruiting for a customer focused Guest Services Officer to join the Front Officeteam. Join us to redefine luxury.

The main duties and responsibilities for this role will include the following: 

Guest Service Officer - Front Office

• Works closely with other Front Office personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests
• Ensures that guest history records are accurately maintained and privacy is upheld
• To immediately attend to all guests who approach the Front Desk, cordially and with a smile
• Ensures high standards of personal presentation and grooming
• Ensures that the strictest confidentiality is maintained in dealings with all work related matters

To be considered for this role the candidate should possess the following:

• Good Computer Skills particularly in the use of MS Office
• Good telephone and communication skills
• Positive, can-do attitude
• Ability to work under pressure.
• Knowledge of Opera is essential
• Preferable prerequisite knowledge of the Travel/Hotel industry
• Permanent residency or unlimited working rights in Australia

Working at Park Hyatt Sydney will include:

• Access to employee benefits such as complimentary shift meals, discounts for the Spa and all Food and Beverage outlets
• Access to complimentary and discounted Hyatt accommodation worldwide
• Access to internationally recognised learning and development programs and opportunities
• Access to an employee assistance program and paid family leave benefits
•  Being part of a diverse and inclusive team, passionate about their work

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.

Our values of Empathy, Creativity, Fun, Humility, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt at www.hyatt.com

If you are looking for a fulfilling career, please apply now.

This is not your typical career opportunity.

This is the Hyatt Touch.