Head Of Compliance

Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people - both its 83 million private and corporate customers and its 142,000 employees - Allianz fosters a culture where its employees are empowered to collaborate, perform, push the boundaries and challenge the industry.

Allianz Partners provides diverse expertise in automotive, international health & life, travel insurance, assistance and direct sales and is at the forefront of the Allianz B2B2C offering. United under one brand, Allianz Global Assistance, Allianz Global Automotive and Allianz Worldwide Care are specialist areas combining forces to push boundaries and create tomorrow's solutions to deliver an enhanced experience to our clients. Our 15,000 employees are based across 34 countries and combine 58 different languages and 60 nationalities, reflecting the truly diverse nature of Allianz Partners. Our DNA is unique: we dare and care, anytime, anywhere. If this sounds like you, come and join us.

What you do:

Reporting to the Chief Risk & Compliance Officer, the Head of Compliance will play a key role in managing the Compliance Management System within the local Business Unit. The role will also assist the Company (AWP Australia Pty Ltd also trading as Allianz Partners) to continuously meet its compliance obligations in relation to the relevant aspects of applicable regulations and internal policies whilst providing leadership to the Compliance team.

What you will be responsible for:

Functional responsibilities include:

 Draft, implement and maintain policies, procedures and processes

 Compliance issue register, breach reporting and escalation

 Compliance obligations register

 Compliance reviews and spot checks

 Compliance awareness, training and communication activities

 AzP Program manager (SME) for Compliance Risk and Program Maturity

Assessment

 Liaise with Allianz Partners Compliance counterparts from the Group and the Region, regulatory bodies and the Allianz Australia Insurance Limited Compliance function

 Whistleblowing investigations and reporting, escalation to local management, Region or Group Compliance

 Chair the local Integrity Committee

 Training and advice to business and management

 Reporting to committees and keeping of minutes, if required

 Timely prescribed and ad hoc reporting

 Delegation of tasks, target setting of team members

 Support Group Compliance projects and training initiatives

 Provide consultative support in the implementation of (risk mitigating) strategies and campaigns and assist with the co-ordination of any associated procedures in relation to new products, services or campaigns

 Adhere to the risk management and compliance obligations relevant to each position and comply with policies, processes and training requirements.

 Report and escalate risk and compliance related concerns, issues and failures

Key responsibilities management specific: Leadership & Supervision:

 To monitor and staff to enable timely, efficient and innovative solutions to the Allianz

Global Assistance business

 To provide the necessary staffing support (both internally and externally) to enable the production, development and support of operating systems

Performance Management:

 Manage team performance individually and as a group, as required to ensure KPI achievement and maintenance of professional standards within the Industrial Instrument relevant to your team members

Learning & Development:

 To ensure that staff learning and development requirements are met in-line with

Operational and Human Resources strategy

Workforce Planning:

 Ensure key positions are always risk managed to prevent skill / knowledge gaps in teams

 Ensure appropriate strategies to assist retention in team

 Ensure that the team is adequately resourced with the appropriate skills and experience

Recruitment:

 Proactively involved in the recruitment process

 Ensure position accountabilities are completed for each role in the team

 Ensure selection criteria is developed and adhered to during recruitment process

Customer/Client Management:

 Ensuring that the expected level of service is always delivered to Clients and their customers and prospects at all times

 Developing and maintaining effective business relationships with key stakeholders across the business

 Develop and maintain effective relationships that may reasonably provide future business opportunities

 Ensure customer complaints and comments are resolved promptly

 Manage the learning outcomes resulting from customer feedback into the team

Reporting:

 Ensure agreed deadlines are adhered to at all times for reporting and implementations

 Assist in the preparation of product presentations, proposals and reports

 Timely delivery of required reports to Clients

New Business:

 Provide administrative support in the implementation of strategies and campaigns and assist with the co-ordination of any associated procedures in relation to new products, services or campaigns

Risk & Compliance:

 Adhere to the risk management and compliance obligations relevant to each position and comply with policies, processes and training requirements.

 Report and escalate risk and compliance related concerns, issues and failures to management.

 Complete required risk management reviews and questionnaires within approved timeframes

 Identify, document and communicate risk and compliance exposures including fraud and corruption in operational areas or departments

 Integrate compliance obligations, risk assessment and the risk management process into business practices

 Actively participate in the management and resolution of risk and compliance related incidents, issues including fraud and corruption risks

 Develop employee awareness of risk and compliance related issues and require employees to meet training and competency requirements and integrate risk identification and management into employee performance appraisals

 Demonstrate leadership and commitment to a safe working environment ensuring all workplace health and safety initiatives are clear to all team members

 Behave as required by the Company's Policies and Procedures, Code of Conduct and

values (connected, responsible , trust, excellent, caring)

 Ensure that all business proceedings are conducted in a manner which is professional, legal and ethical

 Ensure adequate controls are in place to prevent, detect and mitigate fraud and

corruption risks

What you will bring to this role:

• Experience

   3+ years of experience in a Compliance function leadership role of a financial services firm

   Insurance group experience highly desirable

   Comprehensive functional skill and experience in the area of Compliance

   Proven experience in Advanced problem solving & decision making

  Professional Approach

   High personal integrity

   Proven high level of professionalism, maturity and candour in daily work ethic

   Demonstrated ability to work under high pressure including the ability to achieve outcomes, prioritise work, meet deadlines, motivate staff, and retain personal motivation and tolerance

   Able to work autonomously and with others

  Communication

   Ability to communicate, influence and build effective relationships at all levels of the business

   An intuitive thinker - able to adapt and tailor communications to appropriate audiences

  Leadership

   Ability and willingness to inspire and lead a team to perform against all key role requirements

   Experience in providing development and coaching to others

43398 | Legal & Compliance | Professional | [[custPositionClusterCSB]] | Allianz Partners | Full-Time | Permanent

Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.

We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.