Head Of Digital Experience

Creative Juice SA Recruitment is currently seeking a digital visionary to join the Senior Leadership team at kwpx in the role of Head of Digital Experience. 

While kwpx believe that ‘humans aren’t robots’, they are deeply immersed in a digital world and are looking for a unique human to take the helm as their Head of Digital Experience. 
As a crucial member of the senior leadership team, you will foster innovation, spearhead strategies, and shape the future of Digital engagement across web, app, UI/UX, and more.
If you're a visionary leader with a growth mindset, hungry to transform possibilities into reality, this is your platform to shine! 🚀

You will have leadership experience under your belt. You need to be able to talk Digital Experience and have been involved in bringing them to life. We value a diverse skill set – whether your strengths lie in technical expertise, creative vision, team coaching, or financial acumen, your unique combination of talents will be a driving force in their success. 
kwpx believe in ‘Shared Journey – Shared Success’, your leadership style will be inclusive and empowering, fostering a culture where every team member feels valued and motivated to contribute their best. 

Sound like you? Here’s the nuts and bolts of the role:
You will join the Heads of Media, Advertising, Adelaide, Darwin and Perth as a member of the senior leadership team, reporting directly to the Managing Director. 

You will head up and look after a team of 20+ talented and diverse humans that make up the Digital Experience Team. 

Your primary role will comprise the following areas:

Strategic Leadership:

• Develop and execute strategic plans that align the digital division with kwpx's holistic goals.
• Identify growth opportunities, forge collaborations, and pioneer services to maintain their competitiveness and drive innovation.

Team Empowerment:

• Lead, mentor, and inspire the digital team, fostering a culture of innovation, collaboration, and excellence.
• Collaborate with Exec / HR to identify talent needs, drive recruitment processes, and facilitate continuous professional development.

Client Engagement:

• Cultivate and sustain high-level relationships with key clients and stakeholders, collaborating with the Digital Partnerships Director to enhance client satisfaction and explore growth opportunities.

Financial Stewardship:

• Collaborate with the Finance Team to set budgets and financial objectives, overseeing the division's profitability and making strategic adjustments.

Operational Excellence:

• Ensure daily operations and project delivery runs smoothly, optimising workflows, advocating best practices, and integrating technologies for efficiency and quality.

Futuristic Vision:

• Continuously monitor emerging trends, technological shifts, and evolving consumer behaviours in the digital landscape, allowing kwpx to foresee potential transformations and adapt seamlessly.

Integrated Solutions:

• Create strategies in collaboration with the Leadership Team that interweaves UX/UI design, web and app development with their core Advertising and Media services to deliver comprehensive, integrated solutions.
• Collaborate with Leadership Team to leverage resources, share insights, and offer holistic client solutions.

Industry Engagement:

• Stay at the cutting edge of Marketing & Advertising industry trends in particular, UX/UI design, web and app development.
• Represent the division at industry events, conferences, and workshops, enhancing kwpx's reputation in the digital domain.
   

Skills and Qualifications:

A Digital OG: We are looking for significant experience in the digital field, particularly in areas like web and app development, UI/UX design, and bringing Digital Experiences to life. It’s important that you can speak the language, you don’t have to be a dev, but you should know all the acronyms 😉.

Visionary Digital Leader with A Growth Mindset: In addition to your passion for overseeing world class Digital Experiences, we are looking for someone who dreams big (staying in the comfort zone is not your jam). You see the glass half full and enjoy taking the reins and leading a team to distant horizons. Personal growth is a daily habit for you by now (cue the Brené Brown quotes). You are curious and always learning.

Teamwork Makes The Dream Work: One of kwpx’s core values is ‘Shared Journey, Shared Success’. We're looking for someone who values teamwork and actively fosters it. Someone who lives it. Great teamwork starts with trust and trust leads to courageous work. You will thrive in a diverse team and actively seek to build on their collective strengths.

Be The Solution: This is another high value. We all aspire to working with an ‘at cause’ attitude - but you will really need to live by example. Your proactive approach to problem-solving should not only address issues as they arise but also anticipate and mitigate potential roadblocks to keep the department on track. You will be looked up to as a problem solver and positive force in the agency.

Clients Make Our World Spin. Without them we have nothing, you will be their ultimate champion. This means people skills, EQ, a shoulder to cry on and more. You should be laser-focused on meeting and exceeding client expectations and ensuring that the team are delivering projects that deliver excellence and drive value.

Agile: No, not in the SCRUM sense, although an understanding of agile practices would be great. By Agile we mean nimble, adaptable. Be like the water my friend. You need to be fast on your feet across all aspects of the role. If you are a stuck in your ways, ultra-logical person, this role ain’t for you. 

A Brain For Budgets: You must have spent time around numbers. Budgets, balance sheets and projections. You don’t need to be an Excel guru, but you do need a strong understanding of financial management, and the ability to set and monitor budgets effectively. These skills are essential in ensuring the division's profitability and meeting financial objectives.

If you have read (and watched) this far and still feel like this role is for you, then you are probably in the right place. We don’t need formal tertiary qualifications if you meet everything above, but they obviously won’t hurt.
 

So, what is on offer??
Good question.

kwpx is an independent and inclusive full-service agency. They are at war with boring and live and breathe crafting beautifully engaging, connected brand experiences. Their DNA is brand (over 30 years experience in the ad game) but their strength is in their full-service offering. 
You will be working with almost 90 talented humans based across Adelaide, Darwin, Perth and couple in Indonesia. They come together under these core values:

• Humans Aren’t Robots
• Shared Journey, Shared Success
• Be Open
• Be The Solution
• Find The Fun

They have a dope office in the old Nova cinema on Rundle Street. Yep, it has bean bags and a beer fridge but that’s not what builds culture. People like you do! Oh, and some of their modern working policies such as:

• Flexible / Hybrid work arrangements 
• 9 Day fortnight (one of the first agencies to implement this)
• Work from anywhere in the world 2 weeks of the year
• Dog (and I suppose rabbit?) friendly office

They are championing their value of Humans Aren’t robots and whilst they are a fast-paced, sometimes intense agency – they definitely look after their people.

If you feel this is the perfect role for you, please click APPLY now. 

If you are interested in learning more and having a confidential chat, please contact Sandy Aspinall, Creative Juice SA Recruitment on 0431 418 ***. 

Please note: Creative Juice SA has been engaged by kwpx for the purpose of recruiting/fulfilling their position, please direct all enquiries through Creative Juice SA rather than contacting the agency directly. 

All applications and enquiries will be kept strictly confidential.

Previous applicants need not apply.