Head of People & Culture

• Pacific region's largest and most experienced Travel Retail operator
• Permanent Full-Time role
• Town Hall location with hybrid work arrangements
• Generous employee discount across our Australian & New Zealand network
• Paid wellbeing & volunteering leave + free EAP
• Fantastic salary package on offer

Head of People and Culture
We are proud to be Pacific region's largest and most experienced Travel Retail operator operating over 150 stores across 26 Airports in Australia and New Zealand with 2000 + passionate and dedicated team members. We are the only operator in the region to offer our customers and partners unique experiences across four distinct business lines of Duty Free, Speciality, Food Services and Travel Essentials.
As the Head of People and Culture, you will be empowered to apply your strong operational and people knowledge whilst working with our CEO, playing a pivotal role in shaping the organisations human resources strategy.
Working in direct collaboration with our CEO & Executive Leadership Team, you will lead our human resource management strategy whilst establishing robust partnerships with the leadership team, ensuring the seamless navigation of all employment related matters and contributing to the overall day to day operational excellence to ensure the continued growth and success of our business.
People are our most important asset and you will be the one to lead the HR, Communication, Learning and Development & WHS team to ensure we continue to foster a happy and productive culture. Promoting our corporate values and shaping a positive culture is a vital aspect of your role as Head of People and Culture.
This is a constantly evolving, dynamic business where you will have the opportunity to demonstrate your strong interpersonal skills, mentoring and supporting the leadership team and HR team to ensure legal compliance with all HR matters across Australia and New Zealand.
Our ideal candidate will have:

• Tertiary qualifications in HR or related qualification
• Solid knowledge and experience working within the retail/hospitality industry
• Solid knowledge of AU & NZ legislation, industrial relations and employment relations
• Strong leadership skills managing people dispersed across multiple locations
• Demonstrated success in establishing and maintaining excellent working relationships with internal and external stakeholders
• Demonstrated commercial acumen to make sound decisions fostering performance.
• Strategic thinking to formulate and implement initiatives that impact business and people performance
• Demonstrated leadership capabilities that have achieved strong employee engagement levels
• Flexibility to be able to travel within AU & NZ if required

The values of Excellence, Adventure and Respect need to be part of your personal values statement so if you are looking to make a significant impact and are interested in growing your career with a global leader, with a local heartbeat, then Apply Now!
Who we are:
Lagardere AWPL is the Pacific region's largest and most experienced Travel Retail operator. Located in Australia, New Zealand and Noumea we have 150 store locations and 40 unique concepts across four Business Lines: Travel Essentials, Specialty, Duty Free & Luxury and Food Service. Two is better than one, and together, the people of Lagardere AWPL work hard to deliver on our promises to our customers, our partners, our teams & ourselves. We are guided by our values of Excellence, Adventure & Respect, which help us make decisions, challenge ourselves and create magical moments for everyone, every day.