Head Of People & Culture

About HCF

At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover over 1.9 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.

About the role

We’re seeking an experienced Head of People & Culture (Head of P&C) who is aligned to our purpose and values, and who will put our members’ needs first. We’re looking for someone who has an operational excellence mindset and with a desire to support innovation. Reporting to the Chief Officer, People and Culture, the role provides business partnership to the Chief Operating Officer.

You will be responsible for the ongoing codesign and execution of HCF Group’s people agenda to deliver our 2030 business strategy and priorities. You will ensure that the broader organisation’s requirements are identified and sustainably addressed through P&C strategies, policy development, risk management and governance practices. You will also build the capability of the People and Culture team, refining how we operate, as we develop skills for the future, and transition to a new platform, Workday. Our ideal candidate will have expertise in organisation design and change management, workforce planning, remuneration and employee relations, within a highly regulated environment.

You will lead a team comprised of P&C Business Partners, Work Health and Safety, Policy and Governance; Performance and Reward specialists to ensure that our leaders and employees receive the best possible value from our people programs, so that we can provide outstanding service and uncommon care to our members.

Qualifications and Experience:

• Tertiary level qualifications in Human Resources, Psychology, Adult Education, Business, or related discipline.
• 10+ years in a Senior HR Management role, supporting senior leadership teams in a generalist capacity.
• Experience with dealing with complex business, people and culture issues, demonstrating your ability to think critically, and respond adaptively.
• Broad experience with co-designing and driving the execution of People strategy, including organization and job design; change management, remuneration, employee relations and employee value proposition.
• Proven policy development and strategic advisory skills, with a strong understanding of relevant legislation and the regulatory environment.
• Proficiency in analysing complex risks and managing them proactively.
• Highly competent investigative and analytical skills to derive solutions to complex people and legal issues.
• Strong operational, budget, people, process management, risk identification, and control skills.
• Excellent written and verbal communication skills, including the ability to research, synthesize data, write and present reports for a range of audiences, including Executive and Board papers.
• Highly effective, engaging, and collaborative leadership and management style.
• Ability to work with minimum supervision and influence at all levels
• Agile and adaptive work style when timelines and priorities change.

Culture & Benefits

Purpose-driven passion
At HCF, we’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.

Wellness and work-life balance
We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include

• 50% subsidy on HCF hospital and/or extras cover
• 18 weeks of parental leave for all new parents
• Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
• Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.

Collaboration and inclusivity

We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.

Continuous learning and growth

We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.

Next steps

If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition – *******@hcf.com.au to discuss.

We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.