AddressCentacare, an Agency of the Catholic Archdiocese of Brisbane, is a values-based organisation dedicated to providing services to the entire community, irrespective of religion, circumstance, ethnicity, economic situation, age, gender, or ability. With a workforce of over 3,000 employees and volunteers, Centacare operates in more than 200 locations, supporting tens of thousands of people each year across various Directorates.
The role:
As the Head of Quality and Continuous Improvement, you will play a crucial role in shaping and overseeing the development, implementation, and maintenance of Quality and Continuous Improvement systems and processes across a diverse range of programs. You will lead a small, multidisciplinary team within the Practice Governance Unit, ensuring adherence to the highest standards and regulatory requirements.
Key Duties:
As the Head of Quality and Continuous Improvement, your responsibilities will include:
- Resource and support the implementation of Centacare’s Practice Governance Framework.
- Providing strategic leadership in the development and management of Centacare-wide quality and Continuous Improvement systems.
- Managing and overseeing the Continuous Improvement Register, ensuring coordination of activities that support safe and high-quality client care.
- Coordinating audit readiness activities and implementing improvement plans based on audit findings.
- Analysing data from internal and external audits and making recommendations for improvement in consultation with key stakeholders.
Skills and Experience:
- Minimum Bachelor's Degree in Psychology, Social Work, Behavioural Science, Health, or a relevant discipline.
- Auditing qualification is desirable, but not essential.
- Significant senior experience in managing policy and quality frameworks in a diverse and complex regulatory environment.
- High-level understanding and experience in applying quality frameworks and standards.
- Demonstrated experience in managing external audits, specifically in Aged Care and/or Disability contexts.
- Ability to obtain an NDIS workers screening card and working with children check.
- Ability to obtain and pass a police check.
This is a unique opportunity to work for a values-based organisation and develop your skills at one of the largest employers in Queensland. In addition to a competitive remuneration package including 12% superannuation,6 weeks paid parental leave, 13 weeks Long Service leave plus PBI packaging benefits of up to $18,550, you will be able to be part of an organisation that truly values their employees and providing client centric care to our clients.
How to apply
If you are ready to make a positive impact and contribute to the Continuous Improvement of client outcomes, apply now!
Click APPLY and submit a cover letter that clearly addresses the above-listed skills, experience and essential criteria, as well as a copy of your current résumé.
Please note shortlisting and interviews will commence as applications are received.
The Archdiocese of Brisbane has standards of conduct for workers to maintain a safe and healthy environment for children. Our commitment to these standards requires that we conduct working with children checks and background referencing for all persons who will engage in direct and regular involvement with children and young people (0 - 18 years) and/or vulnerable adults. The organisation is fully committed to child safety and has a zero tolerance to abuse of children or vulnerable adults.
Additional information
- Salary packaging options are available, up to $15,900.
- A dedicated and supportive team culture.
- Opportunity for professional development and growth
