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Form of work
SalaryAre you a trailblazer in ensuring quality, and mitigating risks, especially within the realm of disability services? Are you thrilled about the idea of not just maintaining but elevating standards within the NDIS framework? Good news! We have a rewarding opportunity tailored just for you. We are looking for a NDIS Quality, Risk, and Compliance Manager to come on board to play a pivotal role in designing, implementing, and monitoring quality management systems within Roar Agency. This role isn't just unique; it's a chance to make a real impact!
Who We Are
Roar Agency - Beautiful Supports for a Beautiful Life.
Roar Agency is a dedicated NDIS support agency that have developed and innovated a personalised support services delivery model that positions the best delivery for NDIS participants. At Roar Agency, our commitment lies in delivering top-notch, personalized services to our valued customers. With over 4.5 years of dedication to our participants we are wanting to create growth within our company to continue to support participants and also our support and head office team spanning over Brisbane region and Gold Coast region.
We deeply believe that each person's journey is extraordinary, deserving a tailor-made support strategy exclusively for them. Our team embodies authenticity and empathy, working closely with you to optimize your NDIS funding for the most favourable outcomes. Being a boutique provider allows us to dedicating time and attention to provide genuinely bespoke assistance - all centered around each person’s journey towards achieving goals.
Our services include;
- In home and community access in SE QLD
- National short term accommodation support services
Our dedicated, compassionate team members not only bring expertise but also the kindness and confidence needed to help uncover the true essence for our customers. We are looking for a heart-driven Compliance leader to set up, oversee, govern and operate our Quality Management System. Be part of the team that creates something special in our industry.
Learn more about us here – https://roaragency.com.au/
What we give
We recruit on character and cultural fit first, then skill. We truly love coming to work and driving the Roar Agency mission and want all players on the team to feel the same way.
- Flexibility to work from home 2 days per week
- 2 days in Brisbane office, 1 day in Burleigh Heads Office
- 4 week annual leave per annum
- Professional ongoing coaching and mentoring
- Be part of a workplace driven by values and support
- Fun engaging office culture in our Brisbane City, Edward Street
- $85,000 – $90,000 per annum salary
- 11% superannuation
Who you are is important to us
As the Quality, Risk, and Compliance Manager at Roar Agency, you will lead identifying and mitigating risks, whilst ensuring unwavering compliance with industry regulations. This is a unique opportunity that promises a challenging yet rewarding experience for the right candidate.
To be successful, you will require the following experiences and skills:
- 3+ years mandatory NDIS experience
- 3+ years quality, risk and compliance experience
- Expertise on the NDIS quality and safeguards framework
- 3+ years leadership experience
- NDIS Worker Screening Approval
- Enjoy being part of a team who are passionate about culture, celebrating other team member wins and having a caring nature
- Ambition to grow and develop professionally and personally
Your impact and contribution
As an integral part of our swiftly expanding enterprise, your leadership role revolves around upholding and enhancing our quality standards. Your primary focus will involve refining our quality management system while nurturing everyone in the Roar team to ensure steadfast compliance. Collaborating closely with our management team and their teams will be key to guaranteeing seamless adherence to operational standards. Here are the core responsibilities:
- Develop and implement a compliance, auditing and internal controls system (and schedule) that will not only ensure NDIS compliance, but also achieve a ‘Continuous Improvement’ process within the business.
- Methodically evaluating our quality management system to identify avenues for enhancement.
- Establishing and executing comprehensive compliance checks to fortify our standards
- Elevating the expertise, knowledge, and awareness across the entire organisation regarding quality benchmarks and compliance with safeguard commission standards
- Cultivating robust relationships with our operational leaders to deeply grasp the business landscape
- 1 x 7 day On-call, rotation every 8 weeks (M-F 10pm – 6.30am, Sat & Sun 24hr).
- 1 x RDO following week once on call week has been completed
If you’re excited about this unique opportunity, click apply today! We can't wait to meet our new superstar.
