Head Office Support Role

We are looking for an Admin Super star to join our Head Office team! Strong Administration Experience Essential.

We need someone who is tech savvy and able to use a variety of programs including Google Business pages, Salesforce, website editor, Employment Hero and Google Ads. This is a busy role so we need you to be confident in using these programs or willing to be trained and pick things up quickly. Salesforce experience is preferred.

In this Head Office Support role, you will be dealing with internal staff members predominately. We need someone who is able to build relationships and rapport easily, has a can do attitude, is reliable, self motivated and used to working autonomously.

In return we offer a flexible workplace and a friendly team, where you can choose your hours (between business hours) and work from home most of the time, with some meet ups in Hobart required from time to time with the team.

Duties include:

- Salesforce support - Data input, management & tidy up (Contract deletion, duplicate IP clean up etc).

- Supporting New & Existing Franchisees

- Completing the contract process checklist and Importing customer payments for new franchisees

- Checking in, building rapport, working together with our existing franchisees to help them achieve success

- Managing Google business profiles - replying to Customer reviews and updating our Google Business pages with current our specials

The role will start at 25 hours per week (ideally school hours Monday - Friday) at $32 - $35 per hour, but will likely increase to full time hours throughout the year. Flexibility offered to the right candidate, so if this sounds like you, we would love to hear from you in your cover letter and application!