Health Club Manager

About Westgate Health Club

Westgate Health Club was established in 1988 and is part of the Westgate Sports & Leisure Centre www.westgatesports.com.au

The club has had different owners over the years, and since covid, has returned to its original owners. We have invested heavily in brand new equipment and refurbishing the premises. Now it’s time to grow!

Westgate Health Club has a gym floor, boxing area, free weights area, ladies gym, group fitness classes and post workout recovery facilities (sauna, massage chairs and ice baths).

As we are located within a sports, recreation and wellness centre, there are many opportunities to work closely with other businesses to create unique membership offerings. 

Key Responsibilities of the Role

-day to day operations of the business

-foster genuine caring relationships with members

-set the tone for the culture of the club: fun, vibrant, welcoming of all abilities (regardless of whether a member is just starting on their fitness journey and needs lots of support, or a professional athlete)

-create a positive, supportive and welcoming environment to ensure all members feel comfortable and excited to come here 

-actively generate new leads

-mentor and train team members to ensure they help maximise conversions from leads to sales, to grow the club and exceed monthly KPIs

-develop a strong mentality of working together within the team: together we achieve more

-maintain high standards of presentation and cleanliness

-assist with social media strategy

-promote the club within the community

-work closely with other businesses within the Westgate Sports & Leisure Centre to create promotions and unique membership offerings

Type of person suited to the role

-passionate about the fitness industry and improving the lives of our community

-strong customer service mentality: how can we be of service and make each visit enjoyable?

-genuine, kind, caring

-creative and able to think outside the square

-positive can do attitude with a “glass half full” mentality

-strong sales skills

-excellent leadership to help team members perform at their best

-needs current first aid, CPR, working with children check (or willing to obtain)

-good proficiency in Microsoft Office applications, social media, and gym software