Address Job description
Home Care Coordinator
Aged Care Services | Aged Care
Closing date: 28/03/2024
Job Description
When you join MercyCare, you join something bigger. A community of staff that make a difference at the heart of the community. As a leading Western Australian not-for-profit provider of aged care, family, community, early learning and disability services we support people throughout life’s journey. We invest in our people by building rewarding careers, offering training and development opportunities and a values-driven culture where our people can belong and thrive.
About the role
Due to growth, an exciting opportunity has become available in our Home Care Team, managing Home Care staff and clients who are receiving Home Care Package services. We are looking for a permanent full-time Home Care Coordinator to be based at our Rockingham Hub.
The successful candidate will be responsible for the delivery of services to Home Care clients, including government funded HCP and occasional Private/CHSP clients. Your role will include covering Home Care Coordinators when they’re on leave, developing support plans in partnership with your clients, coordinating all client care, liaising with Mercy Care’s clinical and allied health teams, and managing your clients’ budgets. You will work closely with clients, their family, and their support networks to achieve positive outcomes.
You will also lead a team of Support Workers, Senior Support Workers, and Home Care Assistants to deliver quality Home Care services. This will include providing guidance, mentoring, and training for staff, providing learning opportunities and development, and supporting staff to deliver quality care that promotes client choice and independence.
About you
You will be a super star who enjoys leading, mentoring and coaching a team. You will also have:
Essential:
Experience guiding staff and managing Home Care packages and/or CHSP or significant frontline experience.
Demonstrated knowledge of service provision, allocation, and compliance with contractual obligations to ensure quality service.
Knowledge of the Aged Care Quality standards
Well-developed communication and interpersonal skills
Demonstrated time management and organisational skills to effectively plan and prioritise work tasks
Demonstrated empathic and flexible approaches to manage the sensitivities of conflict resolution of consumer / employee issues
Proficient in the use of the Microsoft suite of programs including Outlook, Word and Excel with experience using Information Management Systems
Current C Class Driver’s Licence
National Police Clearance (obtained within the last six months)
Desirable:
A Certificate IV in Community Services / Aged Care / Disability, or a Health / Human Services equivalent tertiary qualification is preferred, or significant relevant industry experience.
COVID and Influenza vaccinations are preferred but not required.
Current Basic First Aid Certificate (or ability to obtain)
About the benefits
Our people are our strength, and we offer opportunities for your professional development and growth. In addition, you will also have access to:
Not for profit Salary Packaging options up to $ 18,000
Childcare discounts
Fleet car
Options to purchase additional leave
Comprehensive Wellbeing Program including discounted health insurance, free flu vaccinations and skin checks
To Apply
Click “Apply Now” to visit our website and apply. Applications close on 28th March 2024 but apply soon as we will progress recruitment earlier if the right match is found.
At MercyCare, every person matters.
With our 175-year legacy extending back to the Catholic Sisters of Mercy, today we stand proud to make a positive difference in our local communities. We live by our values – respect, integrity, compassion, justice, excellence, and courage.
We are committed to safeguarding and protecting children, young people and the vulnerable. We invite applications from people from all walks of life, including Aboriginal and Torres Strait Islander people, and those from diverse ages, cultures, faiths, abilities, gender and sexuality.
