Home Care Coordinator Northern Rivers

$35.42 – $36.94 per hour

Join Right at Home Gold Coast Northern Rivers, an organisation dedicated to providing a diverse range of care services for individuals aiming to maintain their independence at home. Renowned for our unique and globally recognised care delivery system, we are committed to ensuring client satisfaction through genuine care and a profound passion for our services.

We are currently seeking an experienced Home Care Coordinator for a full -time ongoing role based in Ballina, NSW. As a vital member of our team, you will oversee and facilitate the provision of high-quality care and services to our clients and participants.

Monday to Friday 08:30am - 16.30pm 

Key Responsibilities:

• Perform client care assessments and oversee ongoing care planning
• Manage client compliance and maintain a case load of clients
• Coordinate the delivery of personalised care tailored to clients' needs and care plans while adhering to allocated funding and budget requirements
• Engage in general administrative tasks associated with the role

Desired Skills:

• Relevant qualifications Cert IV or Diploma Nursing highly regarded
• Prior experience in an aged care/NDIS/mental health care coordination role is advantageous
• Familiarity with My Aged Care, Home Care Package, and NDIS systems
• Experience in evaluating and planning care needs within the community
• Proficiency in using computer systems, including Microsoft Office 365, Sharepoint, Outlook, and rostering software
• Proven ability to manage incoming calls in a friendly and professional manner
• Demonstrated capacity for planning, organisation, problem-solving, and solution-finding
• Positive attitude with a strong aptitude for teamwork
• Outstanding networking and consultation skills to establish relationships with external organisations for referrals
• Exceptional customer service skills, both written and verbal, while maintaining confidentiality and privacy in accordance with company policies

Culture and Benefits:

• Rewarding work opportunities - making a difference in your local community;
• A very supportive, flexible, and positive team culture
• Employee rewards retail discount program;
• Competitive remuneration; and
• Career progression and development opportunities will arise as the office expands

We are looking to fill this role promptly, seeking individuals eager for a position that offers significant job satisfaction and the opportunity to make a meaningful difference in our community. Kindly note that only shortlisted applicants will receive further communication.