Home Support Assessor

Employment Type: Temporary Part Time until 31-December-2024
Position Classification: Administration Officer Level 4
Remuneration: $35.22 - $36.02 per hour
Hours Per Week: 16 hours per week
Requisition ID: REQ456049
This recruitment may be used to fill future positions via an eligibility list for permanent, full time, part time, temporary and casual positions.
If you have a passion for caring for older people, this is an opportunity to empower older Australians to continue living independently in the community.
What we Offer

• Work for the largest employer on the Central Coast
• Full-time employees receive an Additional Day Off (ADO) through our ADO policy.
• Full Salary Packaging services are provided – which means you save more tax.
• Discounted Fitness Passport to balance your wellbeing.
• Professional Development through access to experienced and quality leadership.
• Social Club.
• Access to Wellbeing programs and support through our Employee Assistance Program.

About You

• Do you have strong time management skills ?
• Can you provide exceptional customer service?
• Do you have problem-solving skills ?
• Do you like working in a team environment ?

What you'll be doing

• Home Support Assessors provide basic home-based face-to-face assessments of clients referred via the My Aged Care Gateway using the National Screening and Assessment Form (NSAF).

• Working with each client, the Home Support Assessor establishes goals specific to the client; develops appropriate strategies and actions, including referral to age care and non-aged care services; and develops a Support Plan.

• The Home Support Assessor completes the NSAF and matches and refers clients to appropriate service(s).

• You will work collaboratively with clients to access services under the Commonwealth Home Support Program (My Aged Care). This is done through completing a face to face or over the phone assessment, which is used to link clients to supports such as assistive technology, social support services and community care.

This is a part time role, with flexible days, working 8 hour days. You will be supported by the Service Team Leader and other experienced assessors. My Aged Care-specific training is provided on the job.
Where you'll be working
Working for the Central Coast Local Health District, you will be visiting clients across the Central Coast, completing an entry level assessment. You will start based out of Citigate, Wyoming.
As the leading healthcare provider in the region, Central Coast Local Health District is well known for its cutting-edge patient care and exceptional community services. CCLHD provides the community with a caring, comprehensive and patient-centred environment dedicated to improving the patient journey.
Child Safe Standard Commitment
Central Coast Local Health District is committed to ensuring child safety in all our health services, and hospitals in every ward, emergency department, waiting room, clinic as well as our online and virtual spaces. The Central Coast Local Health District has already taken significant steps to keep children safe, though more work needs to be done to ensure that child safety is embedded in all the care that we deliver and is across all systems, policies and processes. The Child Safe Standards provide a framework that outlines the essential elements of Child Safe organisations. Through the application of the Child Safe Standards our organisation will build a culture where abuse is prevented, responded to and reported. Child safety is everyone’s responsibility and The Central Coast is committed to promoting the rights of children and young people and empowering and promoting their voices within the Central Coast. Standard 5; People working with children are suitable and supported.
Our commitment to Diversity and Inclusion
At Central Coast Local Health District, we are committed to creating a diverse, and inclusive environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.
If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application or to obtain more information on how to apply, please visit our
The ‘Stepping Up’ online resource aims to assist Aboriginal and Torres Strait Islander job applicants understand how to apply for roles within NSW Health by clarifying the recruitment and onboarding process.
For more information, please visit:
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Please note that all NSW Health workers are now required to have received 2 doses of an approved COVID-19 vaccine or have an approved medical contraindication certificate. You will be required to provide a record of your COVID-19 vaccination status if successful.
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For role related queries or questions contact William McLean on:
Phone: 1300725565
Applications Close: Saturday 3rd February 2024 at 11.59pm
You are encouraged to complete applications on a week day where Technical Support is available Monday to Friday 8.30am to 4.30pm by phoning ROB Help Desk on 1300 679 367.