Home Support Officer

Home Support Officer - Calvary The Regent in Mount Waverley

• Progress with purpose at one of Australia’s largest health care providers
• Get ahead with salary packaging, benefits and professional development in a supportive team environment.
• Kick-Start your Career with Calvary The Regent in Mount Waverley
• 6 Month permanent-time position available for IMMEDIATE START with ongoing employment opportunity with Calvary after 6 month
• Wednesday to Saturday Shifts

About the role
The primary responsibility of the Home Support Officer is to provide administrative support to the Home Manager and the overall Home. This involves the coordination of key administration tasks such as staffing, roster administration, managing office supplies and delivering a high level of customer service to all key stakeholders. This is a fantastic opportunity to provide support in the Aged Care sector and make a difference in the community.
Your main duties will include:

• Maintain a strong focus on customer service excellence and represent the Calvary The Regent with each internal/external customer transaction
• Deliver a high level of customer service to all key stakeholders
• Presenting a caring and customer focussed experience to any visitors to the Home through being the first point of contact with the Home
• Respond to phone, walk up and email queries promptly as defined in Key Performance expectations
• Manage the day-to-day administration of the Home
• Ensure Home rosters / roster allocations are administrated upon direction of clinical staff or Home Manager to provide optimal service

About you:

• Ability to understand and use contemporary IT applications and platforms (including MS Office, Teams etc) and ability to learn new ones when required
• Relevant experience in an administrative role in a complex environment or an equivalent combination of relevant experience and education / training.
• Proven organisational skills and attention to detail, with a demonstrated ability to prioritise own workload and to work effectively both independently and as part of a team, meeting competing deadlines and delivering high quality outcomes.
• Previous experience in aged /health care
• Rostering and payroll experience using Kronos is Desirable but not essential

For further information please contact Kunhong.xia@calvarycare.org.au
Why work for Calvary?
At Calvary, our staff matter.
Join our team, learn with purpose and drive positive impact in one of Australia’s largest healthcare providers across Public and Private Hospitals, Residential Aged Care and Home Care.
With over 130 years’ experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.
Your benefits:
NFP salary packaging benefits, discounted health insurance and gym memberships
Paid parental leave
Training, development pathways and career opportunities
Flexible hours that make sense for you
Apply now to start your career in an organisation that is making a positive difference in the community.
Please note the following:
As part of the application process, you will be required to complete pre-employment checks which may include, but is not limited to reference checks, work rights, criminal history check, NDIS/WWCC/WWVP checks, and a health evaluation to ensure suitability for the role.