Hospitality Team Leader (Full Time)

Hospitality Team Leader (Full Time)

• Green Island Resort   
• Located on Green Island (27km offshore from Cairns, Queensland)
• Hourly rate from $24.87 plus applicable penalties 
• Free daily returns to the Island from the Cairns pier 
• All lunch time meals provided by quality hospitality professionals  
• Great Barrier Reef at your doorstep 

About the role 

As the Hospitality Team Leader you will support, lead and motivate a small food and beverage team to meet excellent customer service standards to island and resort guests. 

Reporting to the Restaurant Supervisor your key responsibilities will include:   

• Supervise the daily operations of Green Islands Resorts Canopy Grill café and Green’s Buffet operations to ensure all guests receive exceptional customer service in line with Green Islands policies and procedures 
• Oversee the food and beverage operations to ensure excellent quality and presentation of offerings 
• Act as the first point of contact to trouble shoot customer or staff complaints 
• Contribute to daily operations including set up and set down of outlets 

Benefits 

• Stability in a long-established business proud of their inclusive culture and working environment 
• Discounted boat tours and cruises for your family and friends
• Discounted diving tours in Cairns and Port Douglas 
• Corporate discounts on private health
• A wide range of special discounts with our industry partners and goods suppliers
• Meet people from all over the world coming to the Reef for their once in a lifetime to visit one of the greatest World Heritage sites.

To be successful in this position you will

• Have the ability to obtain a Food Safety Supervisor qualification
• Have Responsible Service of Alcohol (or the ability to obtain) 
• Be willing and able to commute daily from Cairns to Green Island via Catamaran
• Be willing and able to commit to a seven day (7) rotating roster 
• Excellent customer service skills and the ability to lead a high performing Hospitality Team

About Green Island Resort 

Green Island is a beautiful 6000 year old coral cay situated in the World Heritage listed Great Barrier Reef Marine Park. It is an iconic tourist destination popular with international and domestic day visitors and is home to the eco-sensitive Green Island Resort.

Green Island Resort is part of the multi-award winning Quicksilver Group. With just 46 rooms, the 4 Star Green Island Resort offers a unique reef and rainforest environment, complemented with the luxuries of an island resort. When the last day visitor ferry departs to the mainland, the island becomes an exclusive retreat. The Resort also manages the island’s day visitor facilities, restaurant and food outlets.

We are a close team and pride ourselves on first class customer service providing a quality and memorable experience for our island guests. A small community of Resort staff live on the island, with other positions commuting daily from nearby Cairns on a fast 45 minute catamaran journey.

How to apply   

To be considered for this role you must provide a cover letter and CV and be able to commit to permanent Full Time work.

To learn more about Green Island visit our website https://greenislandresort.com.au/ 

Applications close:  5:00pm Wednesday 1 May 2024