AddressHotel Manager
About Stamford Hotels and Resorts
Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury premium hotels located in Australia. The hotel portfolio consists of nearly 1800 rooms and over 1000 employees. In addition to the hotels, the Stamford Group owns a portfolio of premium commercial office properties internationally and is involved in the development of high-end luxury residential units in Australia.
At Stamford Hotels and Resorts we understand that our people are our greatest asset. We strive to retain, develop and reward passionate and success-orientated professionals at all levels. In our pursuit for excellence, we encourage entrepreneurial thinking, challenge the status quo and inculcate a sense of ownership while fostering an environment of transparency, collaboration, respect and integrity among our employees, business partners and the community at large.
About the role
We are seeking a highly experienced and strong performing Hotel Manager to join our team at Stamford Grand Adelaide. As the Hotel Manager, you will be a natural at leading high performing teams, passionate about providing excellent customer service and a remarkable guest experience, driven to exceed the expectations of employees, owners and guests alike.
Reporting to the General Manager, you will be responsible for managing the daily Hotel operations and provide overall leadership in the Hotel’s continuing effort to deliver outstanding guest service and financial profitability.
Key responsibilities:
- Lead, direct and manage all hotel operations including, but not limited to hotel budgeting, forecasting, strategic planning, leading service initiatives, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives
- Monitor and develop team member performance, particularly the leadership team and department heads by providing mentoring, coaching and professional development opportunities to drive recognition
- Identify operational performance, productivity and efficiency gaps implementing appropriate measures to correct those deficiencies
- Create 100% guest satisfaction by providing the Stamford experience that demonstrates the standards of genuine hospitality and exceeding guest expectations
- Drive practices which support employee engagement, culture, recognition and reward of our principle asset – our people
About You
To be successful in this position you will have proven experience in a management position within the hotel industry and exceptional leadership skills. You will be a motivator to employees and operate with a strategic mindset, displaying an evident passion for driving operational efficiencies.
Desired Skills and Experience:
- Demonstrated experience as a senior hotel leadership team member, with a strong background in Food & Beverage and Marketing
- Previous Hotel Manager experience in a full service 4 – 5 star hotel environment
- Leadership exposure within upscale hotel environment
- Proven leadership skills, financially savvy, results oriented and people focused
- Flexibility to work across all hours of operations, as required according to operational requirements
- Meet the legal requirements to live and work unrestricted in Australia
Culture and Benefits
- Discounted meals and non-alcoholic beverages
- Supplied meals during allocated rostered shifts
- Employee Assistance Program
- Complimentary onsite dry cleaning
- Career growth opportunities
- Complimentary onsite car parking
How to Apply
If you believe you have the drive and skills to succeed in this role please click the 'Apply Now' button.
We thank you in advance for your interest in this position, however only shortlisted candidates will be contacted for an interview. No recruitment agencies please.
Stamford Hotels & Resorts is an Equal Opportunity Employer.
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