Hotel Porter

Join the exceptional team at Emporium Hotel South Bank!

Located in the exquisite Southpoint precinct, Emporium Hotel South Bank features 143 luxuriously appointed suites with all the comforts you could ask for, while an abundance of premium food and beverage options leave guests spoilt for choice. Luxury awaits!

As Brand Ambassadors of our exquisite hotel, our Porters play a crucial role in the delivery of our Emporium Service Promise of Exquisite Stays. 

Reporting to the Chief Concierge, your key responsibilities include:

• The provision of exquisite service to all guests;
• Welcome of all guests with a focus on coordination of vehicles, handling luggage (delivery to rooms and storage) and assisting guests with enquiries and requests;
• Valet parking a variety of vehicles (Note: an unrestricted open manual licence is a mandatory requirement of this role);
• Offering informed advice of both hotel and local Southbank/Brisbane area;
• Meeting guests & Emporium Southpoint Apartment Occupant’s needs with an 'above and beyond' approach to every request.

To achieve success, you will possess:

• A passion for guest service and the professionalism required to work in a five-star hotel environment;
• Pride in personal presentation;
• Availability to work over a 7-day roster, including nights and weekends;
• Strong communication skills;
• The ability to think on your feet and a solution focused approach to any situation;
• A willingness to deliver exquisite stays for our guests, every time, every shift!
• Eligibility to work in Australia.

Sounds like the perfect role for you? We look forward to receiving your application.