AddressAbout Us
At Reflections Holidays, our purpose is to share nature’s playground with our guests in a way that gives back to our communities and nurtures the environment.
We proudly care for 39 unique destinations, all located on iconic NSW Crown Land. Our focus is on creating memorable experiences, not just for our guests, but also our team. As NSW largest holiday park operator, our unique, nature-inspired offerings really set us apart from the rest.
We are proud to be the first holiday park group to be certified as a social enterprise, so you can be assured that we do business for good. Our profits are aligned to our purpose in four key ways – Social, Culture, Environment, and Economic.
The Role
This is a casual Housekeeper and Kiosk Worker position, located at Reflections Holidays, Lake Keepit.
Our Housekeepers are responsible for cleaning and preparing accommodation for guests of the park. The work is physical and involves changing bed linens, removing refuse, cleaning of floors, eating areas, bathrooms, and amenities.
The Kiosk component of the role is to prepare food, process orders and always provide an excellent customer experience while representing Reflections Holidays in a positive manner.
Relevant responsibilities of a Kiosk Worker include:
- Provide exceptional customer service including liaising with guests face to face for enquiries and complaints.
- Provide customer service, including taking orders correctly.
- Undertake general kiosk duties and cleaning duties.
- Assist with the opening and closing of office and Kiosk.
- Assist with stock take and invoicing for kiosk and cleaning equipment and chemicals.
- Assist and direct visitors within the park and as they enter the park.
- Accurate cash handling and use of point-of-sale register.
- Preparation and cooking of food.
About You
The successful candidate will be able to:
- Undertake cleaning of interior and exterior cabin areas and amenities blocks.
- Undertake housekeeping duties such as linen changes, cleaning of cabins, replenish stock.
- Undertake stocktake and compiling of records of items in cabins.
- Follow work health and safety procedures.
- Assist and direct visitors within the park and provide excellent customer service.
- Deliver high quality customer service and take orders correctly.
- Demonstrate experience in food handling and preparation, including ability to prepare menus.
- Perform cleaning and stock control tasks.
- Accurately handle cash transactions and use computerised point of sale register in accordance with procedures.
- Assist with the opening and closing of office and Kiosk.
- Demonstrate sound knowledge and understanding of Safe Food Handling regulations.Use and safely store cleaning chemicals and equipment
- Be physically fit, able to lift up to 11kg and work up to an eight-hour shift standing or moving, on your feet.
- Be reliable and flexible to work a range of shifts including weekends, peak holiday seasons, and public holidays.
What Next?
Keen to further explore the opportunity to become a Reflections Holidays team member? We would love to get to know you!
Select ‘Apply Now’ to share your resume and a one-page cover letter describing how you meet our needs and we will be in touch.
Aboriginal and/or Torres Strait Islander people are encouraged to apply.
