Address
Form of work
SalaryWho we're looking for…
We are looking for a seasoned SCHADS and HPSS Award extraordinaire. You enjoy quality assurance and are comfortable with navigating the NDIS. You understand best practice and are committed to ensuring quality outcomes. You're a person centred, people first human.
Your eye for detail, initiative and integrity is something you were born with.
You are a collaborative leader who embodies diligence and kindness. You seek to understand the person at the receiving end of our supports alongside the staff delivering an integrated, multifaceted service. You understand where quality and compliance meets people and practice.
You are a mover and a shaker, a rockstar who leads with empathy and courage and embodies kindness and respect.
This role isn't a stepping stone for you, it's the solution to the niche role that will showcase your natural talents and broad skillset.
What you'll be doing…
As the Quad Care Human Resources and Quality Manager you will be responsible for the oversight and management of HR and Quality practices, policies and procedures. You will work alongside, people and culture, service and general management positions to lead a powerhouse integrated team of people with integrity, transparency and reliability.
You will develop and maintain the organisations registration and compliance and drive best practice. If something needs change and development, the HR and Quality Manager not only get’s in and makes that happen but executes the efficient rollout of those changes seamlessly on the frontline.
Key Responsibilities
- People Management
- Compliance Management
- Leadership with the QUAD values - Quality, Unique, Authentic, Diverse
- Communication
- Quality Assurance
- Strategic Planning
- Risk Management
- Performance Management
- Staff Development
- Stakeholder Collaboration and engagement
Why you'll be doing it…
Our Values
The foundational and fundamental pillars of Quad Care.
Client-centred and compassionate – We are focused on our clients, tailoring our support to their individual needs and goals. Our inclusive and passionate approach ensures that every client feels validated, supported and loved and is cared for in a manner that best meets their requirements.
Quality – Our team works to provide support that consistently exceeds our clients’ expectations. This is underpinned by recruiting team members who share our values, providing ongoing training and development, and investing in technology, equipment and facilities to ensure our team can deliver excellent care.
Synergy and teamwork – We work collaboratively, communicating effectively and striving to achieve excellent outcomes for our clients through providing complementary services and creating a workplace in which we feel happy, valued and supported. Our referrers share our core values and are part of the team we work to build around each client.
Trust, integrity and authenticity – In every facet of our roles, we behave with integrity, ensuring that our clients, referrers and the community can have complete confidence and trust. We are open and honest across all interactions, bringing our authentic selves to every situation and building trusted relationships with all stakeholders. Our clients and referrers also benefit from our lived experience.
Unique, diverse and innovative – To match each client’s individual needs, our team provides unique services and experiences. Our team members are as diverse as our clients, enabling us to offer the right fit for each participant.
Where and how you'll be doing it…
The HR and Quality Manager is a 60/40 WFH split, negotiable pending the qualifications of the applicant. You will be provided with everything you need to do your job well and safely from home and on site as required.
