Address1.0 FTE SCHADS Level 5 ($93,858.96- 98,111.52) + super + salary packaging + additional paid Christmas leave
- Do you have a passion for combining your IT and project management skills to support our team who advocate for older person’s rights?
- Do you have a high attention to detail and the ability to multitask?
- Are you a great communicator and collaborator?
Then keep reading – we may be looking for YOU!
About the role
This is currently a fixed term opportunity to 30 June 2025 with the possibility of the role being made permanent. The primary responsibility for the ICT Coordinator is to drive and deliver various IT projects, maximise system efficiencies, and resolve issues across a range of systems. The position will work closely with the Project Coordinator on operational components of Advocare’s systems to ensure continued integration, management and functionality and work collaboratively with internal and external stakeholders to further Advocare’s objectives.
About the right candidate
The ability to manage multiple systems projects is important, plus we need someone who can balance priorities to ensure the team is supported.
Your responsibilities will include:
- Drive and support the implementation of various IT projects such as SharePoint roll-out, including change management, liaising and coordinating with stakeholders and contractors.
- Provide support to the business in identifying organisational IT requirements, and resolving system issues, across a range of systems (e.g. VOIP, WebEx)
- Ensure that the functionality of existing programs and software is maximised.
- Perform feasibility studies, assess risks and formulate solutions, analysing findings and creating strategic and operational improvements.
- Document business requirements (through process mapping and gap analyses, developing business cases, project briefs & scopes)
- Prepare project proposals including cost estimates and resource management to improve the efficiency and accuracy in the delivery of corresponding solutions
- Detect flaws or defects in business/system techniques on an on-going basis, and suggest appropriate action plans for improvement
- Lead system implementations
- Work with system providers to maximise system efficiencies and use
- Act as a conduit to external IT support and system/service providers
- Support internal users with general queries, troubleshooting, and training in use of systems as they are implemented, that are outside of general IT support queries
Work Related Requirements
- 3-5 years’ experience in an equivalent role.
- Tertiary Qualification in a relevant discipline or similar
- Knowledge and understanding of a variety of systems such as, VOIP/Webex, SharePoint, Microsoft Suite, Office 365 and Our Cat Herder.
- Experience overseeing projects and analysing business problems, complimented by strong communication skills required to gather, document and develop solutions.
- Ability to act as a partner to the business, interpreting high level requirements and capturing business needs, as well as documenting current processes.
- Strong elicitation and facilitation skills.
- Thorough understanding of systems and software development life cycles
- Ability to redesign and streamline processes to improve efficiency
- Ability to work autonomously in a standalone role
- Demonstrated alignment to Advocare’s values
Desirable:
- Experience working with Salesforce and other CRM systems.
- Experience working for a not-for-profit organisation
Why choose us?
Advocare is a leader in addressing the rights of older people and elder abuse. We empower older people by giving them information and choice so they can make informed decisions and can live the life they want on their terms.
We are a not-for-profit so if you are looking to make your millions, this is probably not the role for you.
We do have a few perks though:
• Salary packaging
• Flexible work arrangements
• Additional paid leave between Christmas – New Year, plus 2 additional Wellness Days after your one year anniversary, and
• Working every day with a team of passionate, like-minded people
Still Interested? Want to apply?
Send us your resume and cover letter outlining why this sounds like the role for you and summarily addressing the Work Related Requirements.
Applications will close Friday, 30 May 2024. We reserve the right to make an offer to an applicant prior to closing date.
Successful candidates will need to meet our compliance and vaccination requirements which will be explained if your application is progressed.
Advocare values a diverse workforce with different life experiences, skills and backgrounds including people with disability, Aboriginal and Torres Strait Islander people, LGBTQIA+ and people from all cultural and linguistic backgrounds.
