Ict Manager

Are you a seasoned IT professional with a knack for leadership and problem-solving? Do you thrive in a dynamic environment where innovation and collaboration are valued? If so, I have an exciting opportunity for you! 

I am thrilled to be partnering with Petuna/ Sea Lord in their search for an ICT Manager. 

Offered on a full time basis the role can be employed from Devonport of Launceston

Business Accountabilities:

As the ICT Manager, you will be responsible for overseeing all aspects of the IT infrastructure and services to ensure seamless operations and optimal performance. Your key responsibilities will include:

• Managing IT resources including servers, routers, switches, desktops, laptops, mobile devices, etc., to ensure resilience, reliability, and security.
• Oversight of IS services such as server and desktop operating systems, Exchange & SQL Server maintenance, backup, and disaster recovery plans.
• Risk management to protect equipment and systems from internal and external threats.
• Ensuring compliance and accuracy of software licensing across all sites.
• Management of communication services including landlines, mobile, datacards, satellite, and internet.
• Providing troubleshooting advice and support to other IT staff and Managed Service Providers.
• Ensuring availability of help desk function to all users.
• Liaising with ICT colleagues at other sites for consistency and integration purposes.
• Regular review of cyber security risks and controls to improve protection.
• Planning and coordination of application implementation/upgrades.
• Collaboration with finance and procurement teams for budgeting and procurement.
• Documentation and enforcement of systems, policies, and procedures.
• Continual improvement process to identify pragmatic IT solutions.
• Empowering users to increase productivity and insight.
• Collaboration with data and analytics experts to improve data management and analysis.

Skills & Knowledge:

• Technical problem-solving and analytical reasoning skills.
• Clear, confident, and effective communication.
• Business application and system knowledge (SAP B1 an advantage).
• Network design, implementation, and management (SD-WAN).
• Microsoft Server in on-premise and cloud environments.
• SQL Server and associated scheduling and reporting tools.
• Microsoft 365 and SMTP services.
• Microsoft PowerBI and Power Apps.
• Working knowledge of project management and accounting principles.

Experience:

• Minimum five years' commercial IT experience, including practical application of ITIL service management.
• Experience with Microsoft networking environments, data integration, analysis, and reporting services.
• Infrastructure systems management and low-code application development.
• Leadership experience with a track record of managing hybrid IT teams.

General:

• Understanding and promotion of Health, Safety, and Wellbeing policies.
• Leadership with a track record of managing a hybrid IT team of internal

Be part of a team committed to excellence and innovation in IT management.

To apply, please submit your CV and cover letter highlighting your relevant experience and skills to ****@prorecruitment.com.au

Please note applications will be assessed and reviewed as received