ICT Systems & Cloud Engineer

The Opportunity to join our Team and make a difference The position of ICT Systems and Cloud Engineer is primarily focused on designing, implementing, and maintaining ICT systems, with a strong emphasis on cloud technologies and identity access management (IAM). Approximately 50% of the focus in this role will be on managing Citrix Infrastructure Environment, alongside other responsibilities. 

Responsibilities include overseeing virtualization, server administration, database management, storage, backup solutions, end-user computing, and single sign-on (SSO) solutions utilizing SAML-based Identity Provider (IDP) capabilities. Additionally, managing Citrix infrastructure will be a significant aspect of the role, involving designing, implementing, and maintaining Citrix environments, troubleshooting issues, and optimizing performance.

Responsibilities include but will not be limited to:

1. System Administration: Designing and maintaining both on-premises and cloud system infrastructure, ensuring it is efficient, effective, and aligned with best practices and standards. This involves overseeing end-to-end delivery of diverse cloud, server, storage, and application infrastructure projects, with a focus on comprehensive solutions encompassing virtualization, database systems, high availability setups, and cloud architectures. The engineer will also develop and uphold frameworks, standards, and procedures for maintaining and evolving cloud infrastructure, ensuring consistency and efficiency across all projects and operations.

2. Service Delivery: Providing values-based service delivery, prioritizing customer requirements, and actively engaging in process improvement activities. Leveraging ITIL processes to maintain and enhance standard workflows and processes in service delivery.

3. Technical Support: Offering specialist technical support for escalated, critical, and unresolved issues, particularly related to cloud, server, and application infrastructure, including virtualization, high availability, business continuity, SSO, and IAM. This includes effective liaison with stakeholders, optimization of operational monitoring and support processes, and timely response to incidents.

Overall, this role is crucial in ensuring the reliability, scalability, and security of the organization's ICT infrastructure, with a significant focus on managing Citrix Infrastructure Environment, alongside cloud technologies and identity access management.


What you will bring to the role

• Experience with Citrix XenApp/XenDesktop, Citrix ADC (formerly NetScaler), Citrix Virtual Apps and Desktops, Citrix Provisioning Services (PVS), and Citrix StoreFront.
• Strong troubleshooting skills in Citrix environments and familiarity with Citrix cloud services are also desirable.
• Degree Information Technology or similar, or equivalent practical experience in a similar role
• Industry certification in ITIL, Microsoft, VMware, or Cloud (AWS or Azure) (desired)
• Project Management qualifications (desired)

Successful candidates will also need to be able to provide a current National Police Certificate and Drivers License.
Interested?

Click apply and send us your current resume. 

For further information please contact
Daniel Walsh - Corporate Recruitment Advisor

Email: ******@anglicaresq.org.au


Why Join Anglicare?

• Join a respected Not For Profit and make a real impact in your role to assist Queenslanders in need.
• Great flexibility, work-life balance, flexible hours and hybrid work from home (WFH) model.
• 11% Super.
• Salary Packaging - get up to $15,900 of your salary tax free to pay for items such as Rent, Mortgage, Credit Cards, Utilities, School Tuition and more.
• In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, venue hire, holiday accommodation etc.)  
• Enjoy the potential tax savings of a Novated Car Lease.
• Employee Discounts at some of Australia's leading retailers.
• 6% Bupa Health Insurance Discount.
• Referral App - Earn real $$$ for sharing jobs to your network and potentially earn up to $300 per referred successful starter.
• Career Opportunities - join a company who aim to promote from within to fill new roles with our internal-only Job Board.
• Opportunities to purchase additional annual leave.
• Pastoral Care Support & Employee Assistance Programs.
• Free annual Flu vaccinations.

Anglicare Southern Queensland is committed to the health and safety of our workforce. Shortlisted Applicants will be asked to complete a Pre-Employment Assessments that requests the sharing of information regarding pre-existing injuries, illnesses or conditions that could reasonably be aggravated by performing the duties of this position.Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental ill health. We promote a child-safe environment and are committed to providing on-going care and protection.  Agency Assistance is not required at this time for this role. Agency emails regarding this position will not be considered. 

Additional information

• Join a Not For Profit and make a true difference in your role.
• Flexible work culture and Work From Home options.
• Central Office with convenient transport options