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Form of workAbout MSC
MSC Mediterranean Shipping Company is a global leader in transport and logistics, privately owned and founded in 1970 by Gianluigi Aponte. The company has evolved from a one vessel operation into a globally respected business with a 730-vessel fleet and over 150,000 staff providing timely delivery of goods and services to customers of all industries and sizes.
Present in 155 countries through 675 offices, MSC calls at 520 ports on 300 trade routes,carrying some 22.5 million TEU (twenty-foot equivalent units) annually. MSC's activities now include overland transportation, logistics and a growing portfolio of port terminal investments.
For more information visit www.msc.com
We are looking for a candidate who would like to challenge themselves in the world of logistics. We offer a diverse environment, and it is important for us to continue to bring professionals with different backgrounds and experiences together. We continue to grow while connecting the world around us. It is a big world, and it takes expertise, ingenuity, hard work and dedication to keep it moving. You will learn what it takes to move furniture, electronics and everything else in between, from one part of the world to another, while gaining industry knowledge with the largest shipping line in the world.
What’s in it for you?
We are offering an exciting opportunity with the leading shipping line in an organisation that is constantly evolving. We have a great workplace culture with passionate, caring and highly experienced colleagues, who are determined and work together to deliver outstanding results to maintain our market position.
MSC is committed and dedicated to its employees, this is supported by our strong company DNA and our values that are the pillars of the organisation. You will be warmly welcomed into the MSC family which has a heart of long-term members, providing stability, expert guidance and a wealth of knowledge.
You can look forward to a competitive salary, excellent development opportunities and a comprehensive benefits package which includes:
- Modern offices with end of trip facilities, automatic coffee machines and a range of snack options
- Comprehensive Service Rewards and Recognitions Plan
- FREE Annual Flu Vaccine
- FREE Access to Benefits, which includes discounted shopping and gift cards
- FREE Income Protection Insurance
- FREE Access to the Employee Assistance Program
- FREE Access to Novated Leasing
- DISCOUNTED Health Insurance
- Global Travel Benefits
Our Office
Located in the vibrant NewQuay area of Docklands, our Melbourne office is equipped with end of trip facilities, automated coffee machines, views over Banksia Park and supportive colleagues - this is a work environment to be envied!
Just a short walk from the water, our office is close to a wide range of shops and cafes. In addition, we are also within easy reach of transport links, parking, walking paths, markets and Marvel Stadium.
The Role
Here is a fantastic opportunity for you to work for the world leader in the shipping industry.
We currently have a vacancy for a full-time position of Import Client Services Officer within the Client Services Team in Melbourne.
You will be reporting to the Client Services Manager who is highly experienced and supportive. This manager has high expectations of the team and prepared to train and mentor the right candidate.
This role would be an excellent opportunity for someone looking to embark on a new career in the shipping industry.
The primary task and responsibilities for this position:
- Liaising with overseas agents for changes or clarification of shipment details, payments, telex releases and identifying where manifest correctors may be required.
- All vessels balanced and any issues resolved in line with company procedures.
- Processing and release of electronic delivery orders (EDO) and invoices to clients
- Maintain/update Client Services files and archiving on a regular basis – i.e. Letter of Authority
- Issuing import documentation as required at the front counter
- Monitoring client credit limits their adherence to credit terms and assisting with recovery action
- Collating bills of lading and import delivery charges
- Maintaining client files and records
- Completing all reports for import vessels prior to arrival
The successful applicant will be expected to demonstrate the below skills:
- Attention to detail
- Strong verbal and written communication skills
- Great organisational and time management skills
- Good team player
- A desire to learn and be committed to the team
- Experience with Microsoft Office is essential (Outlook, Word, Excel)
- Customer service experience would be advantageousWe have a fantastic opportunity for a full time, permanent role as an Export Client Services Officer within the Client Services team in Melbourne.
If you think this is the job for you, please submit your resume with a brief covering letter.
MSC Australia is committed to developing and maintaining a diverse workforce.
