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Form of workAbout Us:
At United for Care, our mission is to empower individuals with disabilities to lead fuller, better lives. We provide independent living opportunities, in-home care, and social support to enhance the well-being of those living in the community.
Position Overview:
As the In Home & Social Program Senior Manager, you will play a crucial role in developing, overseeing, and coordinating all aspects of our In Home & Community and Social Program services. This includes ensuring high-quality care, fostering participant engagement, and managing a team of support staff.
Responsibilities:
- Developing, leading and managing strategic and operational end-to-end services for new In Home Care and Community Programs
- Leading target and performance metrics – ensuring delivery business plans in alignment to meet program delivery and targets.
- Develop In Home Care services – ensuring full operational and staffing plans, supporting participants utilising In-Home care services.
- Develop Community Programs – ensuring full operational and staffing plans are developed in order to deliver innovative community participation.
- Lead the growth of these two services through collaboration with the Client Engagement and Service Delivery teams.
- Conduct comprehensive risk assessment and support needs for participants; developing program goals and objectives.
- Coach, mentor and manage a geographically dispersed team.
- Establish and maintain strong relationships with participants and stakeholders
- Collaborate with community organisations, healthcare providers and other stakeholders to enhance and grow services.
- Manage the P&L and assist in the development of the program's budget and monitor adherence to budgetary guidelines.
About you:
- Proven experience in project and program management, preferably in Drop-In Supports, In Home care, disability or healthcare services
- Bachelor's Degree in Social Work, Nursing, Healthcare Management, Community Services or a related field
- Understanding of both Physical and Psychosocial disabilities
- Proficiency in budget management and resource allocation
- Knowledge of relevant laws and regulations related to Home Care Services - e.g. NDIS Standards
