AddressUniting is seeking an experienced Workforce Lead to drive positive service delivery outcomes, by supporting the frontline workers and leadership team.
About the Opportunity
The Workforce Lead is responsible for leading a team of Support Schedulers / Administrators and the local workforce planning function to make a real difference in the delivery of person-centred Home and Community Care services. With a focus on efficiency, resource optimisation and continuous improvement, this role ensures optimal local resources are available to meet client needs and exceed service standards.
This role can be based out of our Port Macquarie and Tamworth Offices.
The Workforce Lead is responsible for leading a team of Support Schedulers / Administrators and the local workforce planning function to make a real difference in the delivery of person-centred Home and Community Care services. With a focus on efficiency, resource optimisation and continuous improvement, this role ensures optimal local resources are available to meet client needs and exceed service standards.
About You
- Diploma or Bachelor qualification in a relevant field such as Business, Aged Care or Healthcare (or equivalent experience) working towards or Certificate qualifications with equivalent experience and work skills also considered
- Current and unrestricted Australian Driver's Licence
- Demonstrated ability and commitment to ensure that the voice of the customer is heard and valued
- Knowledge of and experience with employment agreements/industrial relations, workforce planning, scheduling and forecasting
- Demonstrated experience working within Aged Care or Community Services
- Demonstrated ability to apply critical thinking skills with the customer always at the centre
- Proficient in using multiple computer applications/systems and willingness to learn new systems/programs as required
Benefits & Culture
At Uniting, we welcome and celebrate everyone regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity and proudly create a safe and inclusive environment for staff and clients.
We are bold, imaginative, respectful and compassionate.
Further to this we offer:
- Join an organisation that has a positive impact on our clients and the community
- Hands on training, development and mentoring with a leading provider
- Tax free salary packaging entitlements of up to $16,000 per year (pro-rata)
- Tax free salary packaged meal & entertainment card of up to $2,650 per year (pro-rata)
For any questions, please contact Gia Kapur, Talent Acquisition Specialist on ******@uniting.org
