Address
Form of workAbout the role
As the In Room Dining Supervisor, you'll own the delivery of an exceptional dining experience, work closely with the Director of Food & Beverage Operations to lead an incredible team and are accountable for training and up-skilling the wider team around premium products and service. You'll manage the day-to-day operations of IRD with the help of the Director of F& B Operations. and ensure each guest has an exceptional dining experience.
You'll have the chance to work with a world-class team that delivers nothing short of excellence. Additionally, your attention to detail is second to none, you'll show initiative, be focused and always own the result.
The duties of the role would include:
- Creating an exceptional team culture and maintaining guest expectations
- Handling guest complaints and resolving them accordingly.
- Working closely with our restaurants, bars and kitchens
- Ensuring delivery of orders in a timely fashion and on standard
- Supervising and monitoring Minibar
- Liaising with Housekeeping and Front Office to deliver clean and stocked rooms on time.
- Operating the POS system, accurately processing all cash and card transactions, and being held accountable for your till.
- Completing and ensuring floor checks are conducted regularly and ensuring a clear building corridors at conclusion of shift.
- Maintaining a clean and efficient workspace during service.
- Re-setting of the common fast service items, securing stock, removing bins and leaving the place ready for next day's trade.
About QT Sydney
Nestled within the historic former Gowing's department store and historic State Theatre, QT Sydney entwines the intrigue and excitement of the past with an edgy designer art deco hotel.
About QT
A collection of 10 hotels and resorts spanning Australia and New Zealand, each QT is linked by our signature service and commitment to quirk. And our people? With personalities as unique and extraordinary as each property, individuality is more than encouraged. What will you bring to the mix?
About EVT
When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.
Benefits & perks
- Renowned for our refreshingly local, down-to-earth experiences
- Incredible team member discounts from your first day on-the-job
- 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more
- Awesome winter and summer savings and discounts at Thredbo
- Rapid career growth opportunities through our EVT network
- Local community involvement, volunteering and charitable giving
- Australia and NZ’s largest and most diverse experiences company
If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/.
