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Form of work
SalaryThere has never been a more exciting time than NOW to join the Employsure team. As part of the Peninsula Group, with offices across the Globe, we provide peace of mind to business owners. Now in our 41st year of business – it is clear we know what we are doing and have become a trusted partner across the globe.
Combining award-winning HR employment relations and health & safety advisory services, along with cutting-edge software we help people and businesses grow.
About the role:
In this role, you will support our high performing Advice team and triage incoming calls, ensuring they are allocated to the right person. There are additional administrative tasks associated with managing these calls and our database needs to be maintained to 100% accuracy at all time. You will be able to adhere to process and ensure that tasks are completed to a high level of delivery in the timelines set. Your focus on the smaller details will be paramount and will ensure you are successful in this role.
Day to Day you will be:
- Responding to inbound queries from internal and external stakeholders
- Maintaining internal databases
- Manage a high volume of inbound calls
- Working independently and as a team
The perfect fit for this role will have:
- Passion for providing great Customer Service
- Great attention to detail
- Positive and friendly attitude
- Able to follow process and procedure
We believe everyone has the capacity to be better every day. That is why we are passionate about creating a work environment that enables our people to achieve their best – personally and professionally.
We’re a family-run business, who are incredibly ambitious and constantly expanding. With the ability to move quickly, innovate and inform, we can promise you’ll enjoy every single day!
Our Employsure benefits include:
- Discounts on 1000's products from Woolworths & Coles, JB Hifi, Webjet through to fitness & gym memberships
- “Snack-Sure” – it’s like our very own 7-11 to keep you hydrated and energised throughout the day.
- Our Famous Tea Trolley – hot drinks & afternoon tea delivered to your desk bi-weekly.
- Daily seasonal fruit and all-day breakfast bar
Employsure is committed to nurturing a diverse and inclusive culture of opportunity. We encourage applications from people of culturally diverse backgrounds, people who identify as LGBTQI+, people of Aboriginal and Torres Strait islander origin, and people with disabilities.
**A note to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes
