MUST HAVE EXPERIENCE IN INBOUND TRAVEL!!! German language skills is an advantage.
Flexible work environment! - Working from home most days of the week.
Flexible hours of work
Part time work possible as well
ABOUT US
APTC (ALL Pacific Travel Concept) was founded in 1997 and is one of Australia's leading Inbound Tour Operators and part of TUI, Europe's largest travel conglomerate.
With over 20 years' of experience, it offers B2B services in Australia, New Zealand and Fiji.
The portfolio of specialized services includes FITs, Groups, Shore Excursions & Incentives for both the luxury and moderate/budget market.
WHAT’S IN IT FOR YOU
Work within a vibrant, empowering and fun team environment in a hybrid work environment at CBD office and from home.
Famils to exciting destinations within Australia to keep you up to date with products and services.
Position Summary:
- Support Group Department with day to day operational tasks such as:
Creating exciting and competitive new Group itineraries for Ad Hoc and Series Groups
Operating existing Group programmes
Key Responsibilities:- All aspects of Group related work such as quoting, booking and operating Group programmes including invoicing and final documentation
- Clear correspondence with clients which ultimately should result in good Sales and conversion of quotes
- Negotiate rates with suppliers
- Check hotel availabilities
- Research new product for specific programmes when required
- Maintenance of existing Series programmes – increasing and reducing room blocks as well as cancellation if necessary
- Cross check agents` itineraries with our programmes, translation may be required
- Great attention to detail
- Thorough filing
- Follow up on all quotations
- Close communication with Supervisor and higher Management to suggest ways to close sales, and keep up to date of progress
- Good knowledge of Australia as a Travel destination
- Good verbal and written communication skills in order to communicate well with clients
- Good knowledge of available and suitable Group product
- Good knowledge of Tourplan NX – how to utilise it for PCM’s and bookings as well as how to use Database for research
- Good organizational and time management abilities/ be in charge of own workload
- Keep track of Deadlines and updates to Clients
- Intermediate to advanced level of Microsoft Office competency