Job description
Key Responsibilities
Sales
-Grow the business (within corporate and agreed objectives) on an annual basis in both revenue and profit margin.
-Maintain key customer contact at multiple levels and functions and identify key decision-makers to ensure customer satisfaction as well as identifying any trends, changes or new opportunities.
-Prepare and conduct product presentations and customer training on request.
-Sell from the existing range of products to both new and existing customers in order to meet assigned growth and sales targets.
-Identify new opportunities and demands for new products.
-Assist the IA Manager, as requested, in the development and establishment of Budgets and Sales Planning, Targets and Objectives.
-Keep abreast with market trends and advise management of any changes in competition, products, pricing or development needs.
-Maintain in good working order and oversee the maintenance of all assigned company assets, such as company vehicle, cellular phone and computer.
-Participate in other activities and provide other information as may be requested.
-At all times represent the Company in a professional manner consistent with the Company’s image and corporate responsibility to health, safety and the environment.
-Ensure that activities related to the function comply with relevant Acts, legal demands and ethical standards.
Customer Processes
-Attend customer trials and work with Technical Services / Chemists to commercialize a total product/process package.
-Become an integral part of assigned task teams, created to assist current/new customers in matching a suitable Bostik product to a customer application in order to meet a desired outcome acceptable to the customer.
-Ensure that identified requirements are incorporated into task team activities.
-Develop plans and obtain customer agreement at all stages of commercialisation.
-Logistics
-Assist in the advice and collection of delinquent accounts.
-Handle customer claims in a timely manner and in consultation with management.
-Service customer order and delivery requirements to optimise customer satisfaction.
-Communicate across relevant Bostik functions to ensure correct forecasting, leading to effective stock management and inventory control.
Reporting
-Regularly report on sales activities and sales performance:
-Customer Database Management (CRM)
-Weekly / Monthly planner
-Weekly / Monthly report
-Prepare and submit monthly product forecasts
Required Profile
-5 years selling experience is essential
-Current Australian drivers licence
-Demonstrated people skills
-Demonstrated PC Skills (excel, word and Power Point)
-Work constructively with team members to develop relationships that deliver agreed outcomes
-Develop and promote advancement of ideas/innovation
-Ability to plan and coordinate activities
-High attention to detail and be able to highlight anomalies
-Able to work in confidence and with minimal supervision
-Able to meet deadlines and organize work priorities
-Demonstrated verbal and written communication skills
-Decision making skills
-Negotiation skills
-Tertiary qualification in a relevant field or a willingness to complete further study