Infrastructure And Systems Support Officer

Having a diverse workforce that represents the wider Tasmanian community is very important to us and we actively encourage applications from people with disabilities, from culturally and linguistically diverse backgrounds, people who may identify as LGBTQI+, and all genders. We recognise the value, unique skills and knowledge that Aboriginal employees bring to the workplace and welcome and encourage applications from Aboriginal people.

We are committed to putting the rights and wellbeing of children and young people at the centre of what we do. We will employ the right people. We will embed a culture of self-reflection and continuous improvement. We will have the courage to change what needs to be changed. We will regularly review our policies and structures through a child and youth safety lens. Our people will be equipped with the skills to recognise and respond to signs of harm. We are growing a culture where everyone takes responsibility, shares information, and speaks up if something doesn’t seem right. Together, we’re creating a place where all children and young people are safe from harm.

We support reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants. If you have individual requirements that need to be accommodated in order to participate in an interview or recruitment activity, please inform the contact person listed for this vacancy.

We understand that people have different needs to manage their work and life and to support people we embrace the benefits of flexible working arrangements. Talk to us about how this could work for you.

Up to 73.5 hours - flexible options available. 

1. Provide technical support for the implementation, configuration, and maintenance of ICT systems including maintenance of Standard Operating Environments (SOE), supporting infrastructure, systems, and other end user technologies.
2. Undertake tasks associated with the continual improvement of ICT services, business and software applications, including support, solution provision and assistance with IT projects and initiatives.
3. Assist with the implementation of the agency’s Infrastructure Strategy Roadmap.
4. Develop, contribute to, and maintain documentation including operational procedures and information technology records.
5. Actively foster productive partnerships with colleagues, clients and stakeholders to achieve positive results, including the provision of input to team initiatives involving the skills and development of client knowledge and education.
6. May be required to undertake out-of-hours work and participate in an on-call roster.

ICT-related qualifications including industry certificates or progress towards qualifications gained through satisfactory completion of an appropriate course of study at a certificate IV level or above.

A current driver’s licence.

[To add documents, select 'insert documents' from the tools menu above. Please ensure that you upload a PDF and a Word version of each document, and that each document uploaded is clearly labeled.]

  SoD - Systems and Infrastructure Support Officer (001382).pdf

  SoD - Systems and Infrastructure Support Officer (001382).docx

 Advice for applicants for positions at DPAC.docx

 Advice for applicants for positions at DPAC.pdf

Electronic submission of application is preferred, please click the blue 'Apply Now' button.

You will be prompted to upload a 1-2 page short application outlining your experience, skills and knowledge as they relate to the Statement of Duties and a resume.  

Please note that we do not require a separate statement addressing the selection criteria.

If you have any difficulty uploading your application, please contact us prior to the closing date on (03) 6270 5*** or (03) 6270 5***.

Paul Enkelaar, Manager Infrastructure Systems 

*************@dpac.tas.gov.au

03 62705***

Applications to be received by COB 10th June 2024