Address The Department of Health and Aged Care is looking to engage an APS5 Officer in our WA State Office to provide onsite corporate support. The successful candidate will have well developed communication and customer service skills and be able to build relationships with staff and key stakeholders to deliver exceptional quality customer service.
The key duties of the position include
The successful applicant will be able to leverage well-developed communication and customer service skills to address enquiries and build relationships with staff and key stakeholders to deliver exceptional quality customer service.
Duties for the STO Support Officer include, but are not limited to:
• Deliver high quality multi-disciplinary support for State and Territory Office (STO) staff.
• Provide wholistic support for functions in the Corporate Operations Group, including ICT services.
• Coordinate and triage service requests and work cohesively with our vendors to resolve tickets within expediated timeframes.
• Engage with business areas to assist with event support.
• Build relationships and collaborate with key stakeholders to facilitate cooperation, identify priorities, and achieve outcomes.
• Provide support to state based senior staff and departmental portfolios.
• Assist with change management projects delivered by the Corporate Operations Group.
