Address This role is part of our EmPower Up return to work program, created for people who have had career break of 2 years or more and are now looking to return to the workforce.
How will I help?
The Infrastructure Engineering Lead is responsible for providing expert services to support and advance Westpac Technology Infrastructure's development, design, and operations and for providing input into the strategic direction.
Your responsibilities will include:
Provide specialised third-level support and technical assistance on major issues and incidents to ensure issues are resolved within a timely manner.
Understand business continuity requirements and provide expertise in the development of Disaster Recovery plans to ensure effective Disaster Recovery plans are developed, documented, tested and implemented.
Undertake problem determination and root cause analysis for business impacting problems to ensure permanent corrective actions are implemented appropriately.
Plan, review and critique major proposed changes as required to ensure successful implementation of infrastructure changes.
Evaluate and provide expert recommendations in the design and implementation of infrastructure solutions to ensure the development and maintenance of effective technology infrastructure within the Westpac Group
Accountable for the stability and availability of technology infrastructure, for guiding capacity planning, and for monitoring and driving improvements to performance to ensure the stability and availability of technology infrastructure services to the business.
Provide high-level technical consultation to senior business/technology stakeholders to support relevant infrastructure partners and other business stakeholders.
Engage with relevant stakeholders to evaluate if infrastructure requirements can be defined in terms of existing or new services to ensure user requirements are understood and appropriately translated into infrastructure requirements.
Provide input into the development of technology strategies, standards and governance procedures to support the development of effective infrastructure strategy, standards and procedures.
Assess latest developments in infrastructure technology and continually evaluate and advise on operational aspects of new technology and its potential to enhance or replace existing systems to ensure that relevant new technologies are adopted.
What’s in it for you?
You’ll play an important and significant part in the future of a business that has been around for 200 years and be instrumental in achieving our purpose of helping Australians succeed. So, we’ll back you in the development of your career, with internal career prospects and flexible working. You’ll also be backed by a fantastic team of people in a can-do, supportive structure.
What do I need?
To be set up for success in this role, you will be able to demonstrate:
Extensive relevant IT industry experience with at least five years in a highly technical role
Extensive experience in a complex IT infrastructure environment incorporating planning, implementation, operational management, configuration, and maintenance.
Expert knowledge in one or more relevant infrastructure domains with a broad understanding of multiple infrastructure technologies
Expert analysis, problem solving and troubleshooting and consultative skills.
A firm understanding of a financial services operating environment and core applications and products desirable.
Excellent verbal and written communication skills
Tertiary qualifications in IT or related discipline, or equivalent experience
Post graduate qualifications in IT or related discipline desirable
Relevant technical certifications such as CCIE, MCSE etc. desirable
What’s it like to work there?
We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As an equal opportunity employer, we’re proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.
How do I apply?
Start here. Select the APPLY or APPLY NOW button.
At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. This role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email ***************@westpac.com.au.
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 Option 2.3 or email ***************@westpac.com.au
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