Injury Management Advisor

• Provide side by side technical coaching and mentoring to team members in Injury Management and strategy
• Canberra location/ hybrid

The role of Injury Management Advisor is paramount to ensure the quality of the decision-making process within claims management, and promoting consistency in approach and compliance to legislation. To enable this, the Injury Management Advisor must adhere to the Best Practice Advisor rituals and routines across all key accountability areas.
You will be responsible for providing clinical and Injury Management technical expertise to assess personal injury claims for reasonable and appropriate / necessary treatment and rehabilitation requirements and enable the various departments to achieve their claims management objectives. This role will also see you contribute to and drive proactive claims management across the Personal Injury Claims division through early identification and management of rehabilitation needs, applying evidence based Injury Management principles, ensuring that cost effective intervention is provided in a timely manner, as well as influencing effective claims strategies to achieve sustainable and appropriate RTW outcomes.
What you'll do (not limited to):

• Review claim files and provide subject matter expertise to claims handlers - including interpreting medical reports, providing Injury Management advice and determining rehabilitation and treatment requirements
• Prepare professional written and verbal advice to claims handlers on reasonable and appropriate / necessary treatment and rehabilitation services and recommendations for future rehabilitation management
• Provide consistent Injury Management expertise and support to ensure ongoing quality decisions and provide input into claims strategy
• Actively share knowledge, advise, and coach others to build and develop Injury Management capabilities to create a 'high performing team” environment
• Support the team leader to identify development opportunities and trends to improve individual and team performance and claim outcomes.

What you will bring:

• Degree in Allied Health related discipline is mandatory
• Minimum 2 years clinical experience and 2+ years Workers Compensation / CTP experience is desirable
• Minimum 2 years Occupational Rehabilitation experience is desirable
• Ability to make effective decisions in a timely manner and in line with delegated authority
• Ability to identify developmental needs of team members and recommend training activities to achieve positive outcomes.

What's in it for you:

• Competitive salary package
• Discounts of up to 25% on our various Insurance, Banking & Superannuation products
• Flexible working environment and arrangements; genuine focus on work-life balance
• Numerous discounts with our corporate partners (retail & shopping / travel & holiday / health & wellbeing)
• We offer support and various programs for our people: (Employee Assistance Program (EAP), Health & Wellbeing, Study Support, Employee Referral Program, Facilities for nursing mothers, Company share options, Social club, Years of Service Recognition).

What you will love about working with us:
Better outcomes for customers takes innovation, care and a laser focus. As part of the Suncorp Group, we're the go-getters working at the heart of some of Australia and New Zealand's most trusted names in banking and insurance to deliver just that - and then some. Here, you'll be equipped with all kinds of support and opportunities to make an impact, because our commitment to brightening lives extends to all our incredible people too. And in an organisation that measures success through the results we deliver for our customers, communities and each other, you'll thrive knowing you're making a genuine difference along the way. Suncorp has been awarded Employer of Choice for Gender Equality (EOCGE) by the Workplace Gender Equality Agency (WGEA) for seven years in a row.
Chase the sun, apply online today. For further information contact
Advertised: 23 Jan 2024 AUS Eastern Daylight Time
Applications close: 06 Feb 2024 AUS Eastern Daylight Time
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• Canberra
• 6 Feb 2024

Utilise your Allied Health/Workers Compensation experience and join our supportive and collaborative team.

• Canberra
• 6 Feb 2024

Utilise your Allied Health/Workers Compensation experience and join our supportive and collaborative team.
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