My client is one of Australia's largest insurance repair specialists bringing together almost 100 years of collective insurance repair and restoration experience. They pride themselves on looking after people not just insurance claims.
The Role:
Working alongside an experienced team of supervisors, estimators, and a passionate estimating manager to lead the way, your role will be to assess and estimate insurance repairs.
- Estimate insurance repairs.
- Exceed KPIs by learning how to estimate using our industry leading technology.
- Deliver an exceptionally high level of customer service, through effective written / oral communication with an innate ability to build relationships and resolve conflict.
- Insurance industry experience and knowledge of Water Claim Management is advantageous but not essential (this position is about cultural fit, we can teach you about insurance repairs, and how to exceed KPIs, but we can't teach work ethic and to care about your customers, colleagues, and repairs - that is on you!)
About You:
- Trade qualified (preferably carpentry)
- Previous experience in Estimating - insurance building related.
- A working knowledge of the National Construction Code, Building Regulations and Victorian centric legislation and Workplace Health and Safety requirements.
- Excellent communication skills.
- Competent computer skills across mobile devices, repair management systems and Microsoft Office suite of programs and an ability to rapidly learn new systems.
- An aptitude for creating, reading, and interpreting scopes of work.
- Excellent organisation and time management skills.
- Strong attention to detail and the ability to ensure the highest quality of repair.
- A proactive nature and be keen to work as a member of a highly successful, KPI driven team.
- A strong commitment to safety.
The Benefits:
- Work for an experienced insurance builder looking to expand their team in North Brisbane.
- Receive a market competitive salary, vehicle, fuel card, tablet, phone, uniform and industry-based equipment.
- A proven national head office team able to support every aspect of running insurance repairs across Australia.
- Rigorously tested procedures and processes.
- Team filled with industry experts.
- Bespoke and industry leading technology
- A dedicated fulltime team of developers who "get" the business and shape their technology.
- A company who is passionate about culture - weekly morning tea and monthly BBQ's.
In the past 5 years we have been extremely humbled to have placed over 16,000 people into meaningful employment. This equates to 21 lives enhanced every day!
Taila Sheppard | tsheppard@marble.com.au | 07 3183 2200
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