AddressA brand-new fulltime permanent opportunity exists to join our Insurance Experience team as an Insurance Optimisation Manager! We are flexible for this role to be based in Brisbane or Sydney.
Why join us?
- State of the art offices, with offerings like end of trip facilities, yoga and multi faith room, barista coffee, indoor gardens, and a multitude of spaces to encourage a collaborative culture, our workspaces are something we are extremely proud of.
- A mature outlook on flexible work arrangements which allows you to truly balance work and life. A #hybrid work from home approach is embedded in our ways of working.
- We have excellent career progression and development opportunities; we are committed to continuous improvement and have exciting plans for our future.
- We have an incredible company culture where wellbeing of our employees is at the forefront of everything we do.
About the role
Every one of our team contributes to helping make our members’ world better. In this newly created role as an Insurance Optimisation Managerin QInsure, you will drive optimisation through both People and Process (BAU) and Technology and Digital.
Key responsibilities will include:
- Lead the Continuous Improvement team in developing a divisional improvement strategy, review the delivery framework and employ industry best practice to ensure that we optimise the member insurance experience through People, Process and Technology enablement
- Assist in developing the strategic and operational plans, service model, and initiatives to align the Business Unit (BU) with the Divisional and overall QInsure strategic direction and objectives
- Manage all technology vendor relationships and contracts to ensure the technology roadmap is defined and aligns strategically
About you
You enjoy everything optimisation and process improvement and have the experience to prove it, preferably in the Life insurance industry! Your excellent communication and project management skills will see you liaise with all relevant stakeholders and drive continuous improvement. Furthermore, your skills, experience and qualifications may include the following:
- Ability to use data analysis to identify trends, risk, and areas for improvement
- Experience with implementing technology solutions to automate manual processes and enhance data accuracy
- Understanding of the operating and regulatory environment including industry trends, regulatory changes, and industry best practices
- Experience with managing external vendors & managed services
About us
As one of Australia’s largest superannuation funds, we proudly take care of over $260 billion in retirement savings. Our teams are as diverse and unique as the members we strive to inspire and empower. Our inclusive culture means you will be valued and heard in a respectful workplace, where you can be your authentic self every day.
When you work for Australian Retirement Trust, every day is an opportunity to be a force for good in the lives of more than 2.3 million members.
How to apply
If you are excited to join a forward thinking, supportive and growing organisation in an exciting role, apply today! Closing date for all applications is COB 6 February 2024.
We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.
#LI-Hybrid
