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At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.
Our ambition is to become Australia’s #1 International Retail Bank, to focus on the internationalist customer and to build a progressive bank for the future. We are investing in long term growth including increasing our digital capability to deliver a premium service to our high-net-worth customers.
The International Partnerships Manager is a newly created role and will be the first of its kind globally at HSBC. This role provides the successful applicant the opportunity to make a direct contribution towards HSBC’s International Strategy by uncovering exciting business development opportunities between two critical markets, Australia and India. You will look for New to Bank (NTB) acquisitions, help assist customers moving or relocating to India from Australia. You will support customer needs via a reactive inbound and outbound referral model. You will ensure we have a seat at the table, securing and ensuring attendance of the team in community events where attendance of international, multi-country prospect customers is expected. Maintaining all agreements with third party organisations and will be the main point of contact for any community event organisers.
Responsibilities:
- Mapping of potential partnerships/agreements in the residing market and identifying specific organisations to engage with (e.g. law firms, immigration consultancy firms, accountancy firms, associations, etc)
- Being the first point of contact and onboarding organisations into HSBC International Desk to be empanelled partners
- Embed into external sponsoring or community events to present HSBC and international proposition
- Hold ad-hoc training and educational events to distribution teams in the markets to raise awareness of strategic importance of international proposition, international desk, host country offerings, special corridor campaigns as well as journeys/capabilities to enhance cross border collaboration
- Managing development of the overseas Indian business in Australia and contributing to the development of local initiatives to attract and retain our clients moving to India and vice versa.
- Act as a dedicated conduit to the Australian distribution teams while supporting “joined up” initiatives between India and HSBC Australia Wealth and Personal Banking section
- Act as the in-market SME for all relevant matters relating to the Indian diaspora such as Cross Border policies, product and proposition offerings, competitor analysis etc. You will develop strong and effective collaboration with colleagues within the Australian and Indian businesses to represent an aligned approach to help grow this customer base
- Oversee relevant activities such as implementation of key business initiatives, market research, data analytics to help enhance the value proposition to our customers
- Stay updated on industry trends, competitor activities, and regulatory changes, providing insights and recommendations to optimise partner strategies and maximise revenue potential
- Ensure partners adhere to regulatory requirements, company policies, and industry best practices, minimising potential risks and maintaining a high level of integrity and compliance.
Requirements:
- Proven experience as a B2B Partnerships Manager or a similar role within the Financial Services industry
- Fluency in Hindi is highly desirable
- Excellent interpersonal and communication skills, with the ability to build rapport, negotiate effectively, and influence partners
- Results-driven mindset with a proven track record of meeting or exceeding targets and driving revenue growth
- In-depth knowledge of financial markets, trading products, and industry regulations
- Analytical skills to monitor performance metrics, conduct market research, and provide data-driven insights and recommendations
- Prospecting and pipeline maintenance, this is a results driven role so you will need to be constantly looking for new business.
We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.
Learn more about careers at HSBC Australia – https://www.hsbc.com/careers/where-we-hire/australia.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited. Please note that HSBC will we never communicate to applicants via non HSBC channels such as SMS, WhatsApp or Facebook so please be careful if anyone attempts to contact you via these channels.
