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Form of workOur MAX team are seeking a dynamic individual to join our high performing team in delivering account management excellence.
As a key player, you'll harness your strategic skills to identify business opportunities, elevating MAX QLD's gaming revenue and operational efficiencies.
Your innovative mindset will drive the performance of our portfolio through value-added products and services.
What you’ll do
At MAX, we’re heading in a new direction. A direction that’s all about making it simpler to integrate services and delivery for our customers. We enable our customers to operate and achieve success effectively, efficiently, and sustainably by providing end-to-end products and solutions.
While you’re making a difference, we’ll help you grow your career in a collaborative environment where you can be yourself. Together, we believe anything is possible. Game to join us?
Responsibilities will include:
- Develop strong relationships with existing customers with constructive outcomes for the customer’s business.
- Regular insight and reporting to venues. Your portfolio will consist of approximately 70-80 venues (a mix of Pubs and Clubs)
- Ensure customers are well informed regarding gaming industry trends or regulatory changes.
- Successful support and service of all MAXs products and services to improve customer satisfaction and overall business performance.
- Identify opportunities for growth in non-gaming activities through venue traffic and increased venue utilisation.
- Identify new business opportunities and managing contract negotiations for existing customer base
- Deliver quality training as required by our MAX Venues across numerous product channels and processes.
What you’ll bring
- A “trusted advisor” for our MAX venue partners.
- Customer focus to be a key value in implementation of strategies.
- Sales focus with call cycles and offering solutions that provide maximum potential for turnover growth.
- Drive and determination. Highly self-motivated, with the ability to motivate others.
- Strong communication and analytical skills.
- Sound financial capabilities and basic understanding of key business and venue metrics.
- Experience in, multi-venue management, marketing and promotions.
- Exceptional attention to detail.
- Strong organisational & time management skills.
- Strong persuasion and influencing skills.
- Intermediate knowledge of Microsoft Office Suite and CRM experience an advantage.
- Previous experience in pubs/clubs and gaming highly desirable.
What you’ll get
- The flexibility of hybrid working with team anchor days.
- Diverse leave options: cultural, volunteer, flexi, and 18-weeks parental leave.
- Access to our health and wellbeing app and Employee Assistance Program.
- Monthly employee social activities, competitions, awards and free tickets to events.
- Access to digital learning modules for continuous upskilling.
- Ongoing commitment to D&I through leading policies & initiatives.
About Us
Tabcorp is Australia’s leading gambling entertainment company. Our 3000+ team is as diverse as Australia itself. Our people drive the iconic, homegrown, world-class brands TAB, Sky Racing and MAX. As an ASX-listed company, we’re proud to shape our industry for the better. To find out more about us and what we offer, visit our website.
We’re committed to creating an inclusive workplace where everyone feels valued for their contribution and has a sense of belonging and is treated with respect. As a Tabcorp employee, you will:
- foster a respectful and inclusive working environment within your team;
- support and contribute to initiatives aimed at managing the risk of gender inequality, sexual harassment and other inappropriate behaviour in our workplaces.
We welcome applications from candidates with visible and non-visible disability, or with any workplace accessibility requirements. Please reach out via *******@tabcorp.com.au should you require any accommodations or adjustments to ensure your full participation in our recruitment process.
Tabcorp is a ‘Circle Back Initiative’ employer – we commit to respond to every applicant.
