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Form of workJob no: 494490
Work type: Full - Time (Auto)
Location: Melbourne CBD
Categories: Information Technology
Position Description
Location: Melbourne CBD
Vacancy Type: Permanent, full-time
Job reference: 494490
Are you seeking a role that will allow you to use your extraordinary IT experience? If so, this is your job.
Working as part of our IT Infrastructure and Applications support team, the IT Infrastructure Engineer will be accountable for governing and maintaining Yooralla’s infrastructure platforms to ensure high availability, scalability, and performance in a secure, efficient, cost-effective manner. Reporting to the Infrastructure and Operations Team Lead, this role is integral in maintaining day-to-day operational IT services whilst providing a customer centric approach to the operational support of Yooralla’s business critical IT services.
This position ensures that the platforms are maintained as high-quality fit-for-purpose systems that satisfy business expectations and comply with Yooralla’s standards. The position also provides guidance and technical expertise to cross functional teams, service providers and internal customers.
Working at Yooralla you’ll have the option of generous salary packaging benefits to increase your take-home pay and reduce your taxable income.
To be successful in this role you'll share Yooralla’s values and have:
Key ResponsibilitiesAll employees are responsible for:
- Promoting and protecting the human rights of people with disability, in accordance with the UN Convention on the Rights of Persons with Disabilities (CRPD) (2008);
- Working to ensure high-quality and safe supports and services for NDIS participants,
meeting and exceeding the NDIS Practice Standards and
Quality Indicators. - Meeting obligations under all relevant Victorian and Commonwealth legislation.
- Working in accordance with the Yooralla Code of Conduct and Employee Manual.
Specific Role Responsibilities
- Design, build and manage highly secure, scalable, and available infrastructure and cloud-based infrastructure architectures.
- Collaborate with key stakeholders to execute the organisation's cloud and infrastructure strategy, aligning it with Yooralla’s objectives and industry best practices.
- Collaborate with key stakeholders in the selection, deployment, and management of cloud and infrastructure services, ensuring they meet Yooralla’s requirements and adhere to industry compliance and security standards.
- Monitor and maintain the organisation's cloud and infrastructure services, ensuring optimal performance, availability, and disaster recovery capabilities.
- Implement robust standards and guidelines to ensure compliance with industry data privacy regulations, and Yooralla’s policies.
- Identify opportunities for cost optimisation within the cloud and infrastructure, monitor expenses, and implement effective cost management strategies.
- Effective collaboration with internal and external teams, and business units, to ensure smooth integration of cloud solutions into existing systems and workflows.
- Effectively influence internal and external technical teams to deliver efficient and cost-effective cloud and infrastructure solutions.
- Drive continuous improvement efforts and review of Yooralla’s processes, standards, and tools to maximise efficiency and ensure compliance is met.
Mandatory Requirements
- Current National Police Record Check
- International Police Check (if required)
- Current driver's licence to drive in Australia
Qualification Requirements
- Tertiary qualifications in a Technology discipline or significant relevant industry experience
- Relevant industry certifications in two of the following disciplines: Microsoft Server, Office 365, Microsoft Azure, HPE Aruba, Clearpass, ITIL, Citrix, Agile project management
- 5+ years’ experience managing and supporting a mid-sized IT environment across a wide range of technology.
- 2+ years’ experience managing and supporting a HPE Aruba SD-WAN network (Aruba Central, Switching, Gateway, VPN Concentrator)
- 2+ years’ experience managing campus (LAN/WAN) networking (Routing, Layer 3 Switching, Wireless, Firewall, VPN, zScaler)
- 2+ years’ experience managing a Network Access Control application (e.g. Aruba Clearpass)
- Experience with Azure Cloud Networking – Including Azure Firewall, ExpressRoute
- Extensive experience in technologies such as DNS, DHCP, Active Directory, Group Policy, Windows Server, Microsoft Azure, Microsoft 365 products and services.
- Significant industry experience transforming and improving technical architecture and IT services.
- Demonstrated industry experience managing and reducing cyber security risk.
- Significant experience delivering technology-based projects and initiatives.
- Significant experience in a large complex ICT environment with a strong focus on providing cloud, infrastructure, or application support services to service levels.
- Sound understanding of industry standard information system support processes.
- Extensive understanding of information technology and industry trends.
- Strong analytical, problem solving and solution identification skills.
- Strong verbal and written communication skills and presentation skills.
- Excellent customer focus background with commercial awareness and strategic thinking capability.
At Yooralla, you’ll work at Victoria’s most established and recognised for purpose disability service provider with more than 100 years of experience offering high quality support services to people with disability. We work in partnership with adults and children, their families and carers to enable them to live the lives they choose.
We believe in diversity, inclusion and equality and are committed to ensuring that our workplaces are a reflection of the Victorian community. We recognise the benefits that diversity and inclusion brings, and in turn encourage talented people from all backgrounds, abilities and identities to apply to our vacancies. We strongly encourage people with disability, LGBTQIA+ and Aboriginal and Torres Strait Islands People to apply.
Advertised: 13 Mar 2024 AUS Eastern Daylight Time
Applications close: 12 Apr 2024 AUS Eastern Standard Time
