It Network Manager

🌟 Join Our Team in Melbourne! - IT Network Manager 🌟

Have you been yearning to work for an organisation that has a genuine impact on the happiness and wellbeing of their customers?

As an IT Network Manager it can sometimes be difficult to feel the impact of your work, but, in this role you will know the positive impact you have.

You'll be joining the organisation at the start of a transformative period and will have the opportunity to really make your mark.

About Uniting AgeWell

At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want. With a range of services in many locations in Victoria and Tasmania, our 4,000 staff and 600 volunteers are committed to high quality services and care.

The Role: IT Network Manager

At Uniting AgeWell, we believe that technology can transform the way we care for and support our aging community. As an IT Network Manager, you'll play a pivotal role in this. Here's a glimpse of what you'll be doing:

• Be the technical owner and subject matter expert for all aspects of IT Networks
• Regular reporting on network equipment and centralized monitoring tools and logs
• Review, assess network infrastructure, make recommendations, manage implementations
• Overseeing the deployment, configuration and patching of network equipment, including routers, switches, firewalls, and other devices.
• Ensure that the network is set up according to design specifications
• Maintain and enhance the corporate network
• Manage stakeholder expectations and ensure IT network services are delivered within agreed SLA and expectations.
• Perform technical administration of IT Network where applicable (as this will be a managed service)
• Provide technical escalation and assistance including support, diagnosis, escalation, follow through and resolution of system faults across all IT Network
• Mentoring and working with internal team members, liaise with stakeholders and vendors to deploy secure and reliable solutions.
• Own and manage vendor relationships, governance and associated commercial agreements and contracts with all IT Infrastructure providers and vendors
• Maintain infrastructure, cloud and SaaS (software as a service) based systems to a high performance and security level.

About you

• Minimum of 5 years' experience in network support management or a related technical role.
• Proficient with network monitoring, troubleshooting, and security protocols in a LAN/WAN and WLAN environment.
• Knowledge of network hardware, software, and operating systems
• Familiarity with virtualization technology and SDWAN.
• Excellent leadership and customer service skills.
• Proven problem resolution skills at an operational and executive level.
• Proven experience with engagement of and formation of positive and effective relationships with both staff at all levels of the organisation as well as vendors.

Why Choose Uniting AgeWell?

Joining Uniting AgeWell isn't just about a job; it's an opportunity to be part of a caring, innovative, and forward-thinking organization that's making a real difference in the world. We're guided by our core values:

In addition to working in a values based organisation you will also

• Work for a values led business
• Join one of Victoria's leading aged care providers in one of the fastest growing industries
• Work in your local community and make a difference to the lives of our residents/clients
• Career pathways, education and training opportunities
• Benefits, including salary packaging

Essentials for working in Aged Care

• A current Working With Children card
• Current and ongoing flu and COVID-19 Vaccinations
• Australian working rights
• Ability to pass a national police clearance

Ready to make a positive impact in the lives of older Australians and advance your career as our IT Network Manager? Apply now or call Kris Coulthard on 0434530*** for more information.