We are looking for a highly skilled IT Operations Manager to oversee a major project in which your primary objective is to manage the operations effectively, leading a support team to ensure operational stability, addressing day to day system issues, proactively resolving problems and the implementation of new technologies.
Client Details
Our client is a leading retail company and they are looking for an experienced IT Operations Manager to join their dynamic team in Melbourne.
Description
As the IT Operations Manager you will be responsible for:
- Lead a high-performance team, setting and communicating performance objectives.
- Empower and hold team members accountable, providing proactive performance management, development, and coaching.
- Enhance team capability for successful objective delivery, emphasising individual and collective contributions.
- Manage vendor relationships, ensuring seamless integration of technology solutions.
- Drive resolution strategies for operational problems, measuring and minimising their impact.
- Contribute to cost/benefit justifications, aligning spending with program priorities.
- Foster an outcome-driven culture, emphasising results and continuous improvement.
Profile
The IT Operations Manager will ideally possess the following:
- Proven experience in a managerial role within IT operations, preferably in a large-scale enterprise environment.
- Extensive experience and comprehension of operational environments and processes, showcasing expertise in supporting complex integrated applications.
- Proficient in Incident Management and well-versed in ITIL processes.
- Market knowledge and hands-on experience in delivering and managing retail and technology solutions.
- Strong written and verbal communication.
Job Offer
On offer:
- Contract position until December 2024
- Hybrid working - 2 days in the office
- Exposure to the latest and greatest technology
- Attractive daily rate
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact [Anita] [O'Hara] on [+61 431 982 ***].