Address
Form of workAbout our business
Almost 50 years since Roger Drake purchased his first supermarket in 1974, Drakes Supermarkets has now become the largest independent grocery retailer in Australia. While we’ve grown from one store to more than 60 stores across South Australia and Queensland, Drakes Supermarkets has retained the same values since day one.
Our mission at Drakes is to provide our customers with exceptional service, value for money, a great range and an outstanding shopping experience. To achieve this, we acknowledge that our customers are the most important people in our business.
What we offer you:
Become a valuable part of highly supportive diverse work culture, with more than 5,500 team members nationally, we’re committed to creating an inspiring workplace at Drakes, which supports the development of great people.
- 10% staff and family discount across all Drakes stores
- Wide range of corporate benefits including discounted gym memberships, banking, health insurance and much more!
- In-depth onboarding and career progression opportunities
- Company funded retail management qualifications and first aid qualifications
- Vehicle leasing opportunities
- Process modelling and requirements definition
- Defining and executing acceptance criteria to meet quality expectations
- Supporting organisational change management and support including training
- Liaison with 3rd-parties to communicate business concepts and requirements
About you
We’re looking for a positive, proactive person who loves a challenge to join our IT Store Solutions Team.
You’ll be passionate about continuous self-development to build your skills and help the team deliver to the highest standard. Our pace is fast, so you’ll have adaptability to thrive in a rapidly developing environment.
What you’ll be doing
As part of our IT team, you will be utilising your business analysis skills and expertise to assist in achieving the goals of the company.
You’ll be working with the business to support new initiatives, strategic projects and to enhance the production environment of business-critical applications. We have several systems undergoing transformation and we are seeking an experienced Solutions Analyst who can quickly understand the business context and work as part of a multi-disciplinary team to ensure enhancements, upgrades and new functionality meets the needs of the business. Of course, this is not limited, and we encourage leaning into your colleagues to understand each other (and the business) more.
You will be working with the business to:
- Perform process analysis and documentation of business requirements.
- Assist in developing Project Briefs and Business Cases, requirements, user stories, acceptance criteria, user journeys, process mapping, test plans, status reports as required by projects.
- Ensure solutions meet specifications using thorough testing and verification processes.
- Support business as usual processes and enable efficient business practices.
- Plan &Facilitate change management activities with minimal disruption.
- Consult and facilitate open communications with key stakeholders.
- Ability to engage in multiple projects simultaneously and prioritise effectively.
Skills and experience required for the role:
- Significant knowledge and experience in a Solutions Analyst role, including:
- Previous Retail, Store Operations & systems experience is highly desirable
- Knowledge of EMC or other similar Retail solutions and POS systems is highly regarded.
- Ability to translate technical concepts to business concepts and vice-versa.
- Excellent communication, presentation, and inter-personal skills.
- High level of analytical and problem-solving skills
- Strong attention to detail and accuracy
- High level of prioritisation, organisational and time management skills
Benefits and perks
- Competitive salary package
- Team member discount for all Drakes stores
- Wide range of corporate benefits including discounted gym memberships, banking, health insurance and much more!
If this sounds like the opportunity you’ve been looking for, we’d love to hear from you!
To apply, please click on the button below and attach your resume and cover letter that has you stand out as the candidate we must meet.
Due to the volume of applications expected, only shortlisted applicants will be contacted. We thank you in advance for your time and interest in this role.
