AddressThe Company-
Join an early education business offering high-quality childcare and early childhood education.
The Role -
Seeking a dedicated IT Support Analyst to assist with internal level 1-2 support, help maintain technological infrastructure & be involved with project upgrades & implementation.
Responsibilities:
- Serve as the first point of contact for users seeking technical assistance via phone, email, or in-person.
- Log and track support tickets, ensuring timely resolution of issues.
- Diagnose and resolve technical hardware and software issues.
- Exposure to networking & cyber security
- Projects such as, MDM roll outs, opening of new locations
Required background / knowledge / experience / personal qualities
- Experienced working with Windows, Office 365, Active Directory
- Travel to sites as required (driver's license)
- Experience working on the helpdesk or application support.
- Customer service focused
- Excellent communication skills, both verbal and written.
- Batchelor of IT or Tafe Cert 4
-
Benefits
- WFH flexibility
- Paid certification available
- Join a growing & expanding business with a clear internal career path
- Highly supportive manager and a social & collaborative team.
$75,000 - $85,000+ Super
*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.
By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.
